Awareness: IT4IT™ eLearning - $199

Learning Objectives

Module One sets the scene by describing an unfolding age of digital disruption (DX), and goes on to sketch the current challenges faced by today’s IT management. The second half of the module then introduces the IT4IT standard and positions it as a response.

 1.1. Welcome
 1.2. Today’s landscape
 1.3. What is IT management and the IT4IT standard?
 1.4. IT management challenges
 1.5.An introduction to the IT4IT Reference Architecture
 1.6. Why use the IT4IT Reference Architecture?
 1.7. Relationship with ITIL and other best practices and frameworks

Learning Objectives

Module Two goes into the IT4IT standard in much more detail. Starting with an in-depth study of the IT Value Chain, the module looks closely at each of the IT Value Streams in turn, before turning its attention to the IT4IT Reference Architecture.

 2.1. The IT Value Chain
 2.2. The IT Value Streams
 2.3. Strategy to portfolio (S2P) in detail
 2.4. Requirement to deploy (R2D) in detail
 2.5. Request to fulfill (R2F) in detail
 2.6. Detect to correct (D2C) in detail
 2.7. The IT4IT Reference Architecture in detail

Learning Objectives

This third module describes in detail the value and benefits that the IT4IT standard brings to the IT organization and its business, in particular the benefits that can be achieved by implementing the IT4IT Value Streams and the IT4IT Reference Architecture.

 3.1. The benefits of using the IT4IT standard
 3.2. The benefits of each IT Value Stream
 3.3. S2P: the benefits
 3.4. R2D: the benefits
 3.5. R2F: the benefits
 3.6. D2C: the benefits
 3.7. The supporting activities: the benefits

Learning Objectives

This, the final module, provides a brief overview of the benefits grouped by stakeholder. The benefits of having an IT4IT standard can relate to the different groups taking part. The specific benefits are identified per involved party.

 4.1. Benefits per stakeholder
 4.2. The business user
 4.3. The IT organization
 4.4. The IT4IT organization
 4.5. The IT service provider
 4.6. The IT management software vendor

IT4IT is a reference architecture built for managing the business of IT and supporting digital business. It is designed as an 'umbrella framework' which can incorporate various systems, tools, and methodologies.

IT4IT utilizes a value stream-based approach to support digital businesses. Utilizing a formal IT operating model, it looks holistically at the 'IT Value Chain' for defining, sourcing, consuming, and managing IT services.

In essence, it works much like industrial value chain assembly lines - only with IT!

The Open Group is the business consortium behind IT4IT, as well as other corporate frameworks such as TOGAF and ArchiMate.

IT4IT is a modern reference architecture that treats IT as a business in itself. It provides users with a holistic perspective of all processes, tools, and flows in their IT setup, simplifying it and making it easier to align with business goals.

This can also make it much easier to improve IT services, refine IT elements, and improve collaboration between departments. IT4IT can even make it easier to incorporate freelancers into an organization.

The IT4IT Foundation exam is closed book and consists of 40 questions. There are 60 minutes to complete the exam (90 in countries where English is a second language) and the pass mark is 65%.

Being a successful IT4IT practitioner can be highly beneficial for career IT managers, especially those who work with other frameworks such as DevOps and ITIL 4. Certified and experienced users often move on to roles with greater responsibilities and much higher pay.

Digital and IT transformation is all about leveraging technology to create value. This can include automating core functions, updating key services, or simply increasing internal efficiency. Businesses which are unable to adapt in this way often fall behind in the current digital age.

IT4IT is compatible with a number of other methodologies and frameworks, including ITIL 4 and DevOps.