IT4IT™ Foundation Certification eLearning - $699 (with exam)

https://www.goodelearning.com/courses/digital-transformation/it4it-foundation

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 15+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

IT4IT™ Foundation Certification
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  I really enjoyed it - great content in a good form: videos are short and to the point; quizzes let you test your knowledge; handouts help to review key items.  

About this course:

Study for your IT4IT Foundation certification with the award-winning team at Good e-Learning!

Based on the ‘value chain’ concept, IT4IT is a reference architecture designed for running IT like a business. It is highly useful for optimizing essential IT processes, and it can even incorporate popular IT frameworks and methodologies such as ITIL and DevOps. IT4IT training can transform businesses, as well as help IT managers unlock incredible networking and career opportunities. Kickstart your IT4IT training with Good e-Learning today!

Who is this course aimed at?

  • Organizations seeking to improve the speed, efficiency, and overall value of their IT operations

  • It managers who need to incorporate a wide variety of tools, processes, frameworks, and more into their IT infrastructures

  • IT staff who require a clear understanding of the IT4IT Reference Architecture

  • Anyone looking to pass the IT4IT Foundation examination

What will you learn by taking this course?

  • The basic concepts of the IT4IT Reference Architecture and the IT Value Chain

  • The concepts of the IT4IT Core

  • The key terminology of the IT4IT Reference Architecture

  • The four Value Streams: The Strategy to Portfolio Value Stream, The Requirement to Deploy Value Stream, The Request to Fulfill Value Stream, and The Detect to Correct Value Stream

  • The structure of the IT4IT Certification program

  • Everything needed to pass the official IT4IT Foundation certification exam

Why should you take this course?

  • IT4IT is a globally recognized reference architecture for managing the business of IT

  • The course features a practice exam simulator, regular knowledge checks, instructor-led videos, and expert tutor support to help students prepare for the IT4IT Foundation exam

  • This course was created with help from highly experienced and fully qualified subject matter experts

  • IT4IT is compatible with other popular frameworks and methodologies, such as DevOps and ITIL 4

  • Students receive 6 months of access, expert tutor support, a FREE exam voucher, and a FREE resit with Exam Pledge (T&Cs apply)

  • The course is fully accredited by The Open Group

Module 1: IT4IT Overview

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the IT4IT Reference Architecture at an overview level.

The candidate must be able to:

Explain what The Open Group IT4IT Reference Architecture is and what approach it uses
Identify the intended use of IT4IT Reference Architecture for organizations
Identify the intended use of the IT4IT Reference Architecture for suppliers of IT management products and services
List the guiding principles that the IT4IT Framework adheres to
Demonstrate understanding of the IT Value Chain
Briefly describe the difference between the primary activities and supporting activities in the IT Value Chain
List the primary activities of the IT Value Chain
the supporting activities of the IT Value Chain
Explain the difference between value chain and value stream
Briefly describe how the IT value chain supports the IT service life-cycle
Briefly describe how the four value streams manage the full service life-cycle

Module 2: Definitions (understand key terminology)

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the key terminology of the IT4IT Reference Architecture standard.

The Candidate must be able to understand and explain the following definitions:

Service Lifecycle Data Object (Data Object)
IT Value Chain
Value Chain
Value Stream
Functional Component
Service Model Backbone Data Object
Relationship
System of Record

Module 3: Basic Concepts (Value Streams & Reference Architecture)

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the Basic Concepts of IT4IT Value Streams and the IT4IT Reference Architecture.

The candidate must be able to:

Briefly describe an overview of the Strategy to Portfolio (S2P) value stream
Briefly describe an overview of the Requirement to Deploy (R2D) value stream
Briefly describe an overview of the Request to Fulfill (R2F) value stream
Briefly describe an overview of the Detect to Correct (D2C) value stream
Understand functional components and data objects and their relationship
Understand the scope of S2P
List S2P value propositions
List S2P typical activities
Understand the scope of R2D
List R2D value propositions
List R2D typical activities
Understand the scope of R2F
List R2F value propositions
List R2F typical activities
Understand the scope of D2C
List D2C value propositions
List D2C typical activities
Explain the concept of the four pillars “anchoring” the IT Value Chain – the Service Model, the Information Model, the Functional Model, and the Integration Model
Understand the IT4IT service model
Understand the IT4IT Information Model
Understand service lifecycle data objects
Understand the difference between key and auxiliary data objects
Understand the IT4IT Functional Model
Explain functional components and how they relate to IT capability
Understand difference between Primary Functional Components and Secondary Functional Components
Explain interactions between Functional Components and Data Objects

Module 4: IT4IT Core (the Reference Architecture at high level)

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the IT4IT Reference Architecture at a high level.

The candidate must be able to:

List the five levels of IT4IT abstractions and identify which are vendor-agnostic and which are vendor-specific
Explain why an informal notation was chosen for Levels 1 and 2
List the five core concepts introduced at Reference Architecture Level 1
Explain the Level 1 class model
Explain the objective of the IT4IT Reference Architecture as it relates to Level 1
Explain how the IT4IT Reference Architecture uses the value stream concept
List the three things a functional component must have
Identify the OMG definition that is aligned contextually with the service life-cycle data object (artifact)
Identify the constituent parts of the system of record fabric for IT management
Understand the Level 1 Reference Architecture diagram
List the four additional concepts introduced at Reference Architecture Level 2
Explain the Level 2 class model
Understand the Level 2 Reference Architecture diagram
Identify the primary method for communicating the IT4IT Reference Architecture specification at Level 3
List the additional concepts introduced at Reference Architecture Level 3
Understand the Level 3 Reference Architecture Diagram Notation
Explain who owns and controls Levels 4 and 5 of the Reference Architecture
Explain what kind of content might be included in Level 4
Explain what kind of content might be included in Level 5

Module 5: The Strategy to Portfolio Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Strategy to Portfolio value stream.

The candidate must be able to:

Describe the objectives of the Strategy to Portfolio (S2P) value stream
Explain the benefits of implementing S2P value stream for the business
List the KPIs
Explain the purpose and use of the Enterprise Architecture functional component
Explain the purpose and use of the Policy functional component
Explain the purpose and use of the Proposal functional component
Explain the purpose and use of the Portfolio Demand functional component
Explain the purpose and use of the Service Portfolio functional component
Explain the purpose and use of the IT Investment Portfolio auxiliary functional component

Module 6: The Requirement to Deploy Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Requirement to Deploy value stream.

The candidate must be able to:

Describe the goals and key objectives of the Request to Deploy (R2D) value stream
Explain the benefits of implementing R2D value stream for the business
List the KPIs
Explain the purpose and use of the Project functional component
Explain the purpose and use of the Requirement functional component
Explain the purpose and use of the Service Design functional component
Explain the purpose and use of the Source Control functional component
Explain the purpose and use of the Build functional component
Explain the purpose and use of the Build Package functional component
Explain the purpose and use of the Release Composition functional component
Explain the purpose and use of the Test functional component
Explain the purpose and use of the Defect functional component

Module 7: The Request to Fulfill Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Request to Fulfill value stream.

The candidate must be able to:

Describe the objectives of the Request to Fulfill (R2F) value stream
Explain the benefits of implementing R2F value stream for the business
List the KPIs
Understand the primary and secondary functional components of the R2F value stream
Explain the purpose and use of the Engagement Experience Portal component
Explain the purpose and use of the Offer Consumption functional component
Explain the purpose and use of the Offer Management functional component
Explain the purpose and use of the Catalog Composition functional component
Explain the purpose and use of the Request Rationalization functional component
Explain the purpose and use of the Fulfillment Execution functional component
Explain the purpose and use of the Usage functional component
Explain the purpose and use of the Charge-back/Show-back functional component
Explain the purpose and use of the Knowledge & Collaboration supporting function

Module 8: The Detect to Correct Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components model of the Detect to Correct value stream.

The candidate must be able to:

Describe the objectives of the Detect to Correct (D2C) value stream
Explain the benefits of implementing D2C value stream for the business
List the KPIs
Explain the interactions with other value streams
Explain the purpose and use of the Service Monitoring functional component
Explain the purpose and use of the Event functional component
Explain the purpose and use of the Incident functional component
Explain the purpose and use of the Problem Control functional component
Explain the purpose and use of the Change Control functional component
Explain the purpose and use of the Configuration Management functional component
Explain the purpose and use of the Diagnostic & Remediation functional component
Explain the purpose and use of the Service Level functional component
List other IT operations capabilities not part of the D2C value stream

Module 9: The IT4IT Certification Program

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the IT4IT Certification Program.

The candidate must be able to:

Explain the IT4IT Certification Program, and distinguish between the levels of certification.

Pearson Vue are the authorized providers of exams for TOGAF, IT4IT and ArchiMate certification, and host exams worldwide through a network of test centers.

This course comes with a FREE exam voucher, and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!

This eLearning course also comes with a revision module designed to give you an overview of the course, as well as the key principles and concepts that you will need to understand in order to pass the IT4IT Foundation exam.

IT4IT Foundation Certification exam:

  • This is a multiple choice exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book - you cannot make use of any resources or materials during the exam

  • The pass mark for the exam is 65%: you must score at least 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 90 minutes

What is IT4IT?

IT4IT is a reference architecture built for managing the business of IT and supporting digital business. It is designed as an 'umbrella framework' which can incorporate various systems, tools, and methodologies.

How does IT4IT work?

IT4IT utilizes a value stream-based approach to support digital businesses. Utilizing a formal IT operating model, it looks holistically at the 'IT Value Chain' for defining, sourcing, consuming, and managing IT services.

In essence, it works much like industrial value chain assembly lines - only with IT!

What is The Open Group?

The Open Group is the business consortium behind IT4IT, as well as other corporate frameworks such as TOGAF and ArchiMate.

How can IT4IT benefit businesses?

IT4IT is a modern reference architecture that treats IT as a business in itself. It provides users with a holistic perspective of all processes, tools, and flows in their IT setup, simplifying it and making it easier to align with business goals.

This can also make it much easier to improve IT services, refine IT elements, and improve collaboration between departments. IT4IT can even make it easier to incorporate freelancers into an organization.

What do I need to know about the IT4IT exams?

The IT4IT Foundation exam is closed book and consists of 40 questions. There are 60 minutes to complete the exam (90 in countries where English is a second language) and the pass mark is 65%.

What is the value of IT4IT training?

Being a successful IT4IT practitioner can be highly beneficial for career IT managers, especially those who work with other frameworks such as DevOps and ITIL 4. Certified and experienced users often move on to roles with greater responsibilities and much higher pay.

What is the importance of digital and IT transformation?

Digital and IT transformation is all about leveraging technology to create value. This can include automating core functions, updating key services, or simply increasing internal efficiency. Businesses which are unable to adapt in this way often fall behind in the current digital age.

What other frameworks can complement IT4IT?

IT4IT is compatible with a number of other methodologies and frameworks, including ITIL 4 and DevOps.

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 15+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

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Alan Simmonds

Alan Simmonds - Course Advisor

Leading COBIT and Applied Business Architecture Instructor, Training Consultant & Speaker

  The IT4IT framework provides an interesting perspective for managing the digital enterprise and is relevant to many different types of organisation across various industries regardless of size. Good eLearning have created a course that is engaging and crammed full of information to get you certified quickly!  

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