Award-Winning Business & IT Certifications - Request a quote: +44(0)203 824 2817 | Contact us

IT4IT™ Foundation Certification eLearning - $699 (with exam voucher)

Get certified in the IT4IT framework with this IT4IT Foundation course from Good e-Learning! Learn to treat IT as a business in itself, based on the IT4IT Reference Architecture and IT Value Chain. We even offer 24/7 tutor support and FREE exam vouchers to help you get qualified

Save 15% today! Use code: IT4IT-15

Exam pledge - FREE resit! View Ts & Cs

IT4IT™ Foundation Certification Review
IT4IT™ Foundation Certification Review
IT4IT™ Foundation Certification Review
IT4IT™ Foundation Certification Review
IT4IT™ Foundation Certification Review
Trustpilot Logo

Key Features

  • Fully accredited training course

  • FREE exam voucher

  • Eligible for Exam Pledge (FREE resit)

  • 96% average first time pass rate

  • 6 months access

  • 15+ hours of course material

  • Quizzes & revision modules

  • Certificate of completion

  • Expert tutor support

Course Overview - Try a Free Module

IT4IT™ Foundation Certification

Kickstart your path to gaining an IT4IT Certification at Foundation level with this fully-accredited online training course from Good e-Learning!

Students will receive 6 months of access to this course, as well as a FREE exam voucher. This course has been fully accredited by The Open Group and meets all the learning requirements of the latest version of IT4IT (v2.1). As such, students can rely on this course to provide all the information they need in order to sit and pass the official IT4IT Foundation exam.

Why take this course?

This IT4IT course will fully prepare students for the official IT4IT Foundation (level 1) exam. Successfully passing the examination will earn students a recognized and highly-regarded qualification, proving that they have gained knowledge of the terminology, structure and basic concepts of the IT4IT standard.

In the course, students will learn about the terminology, structure, and basic concepts of the IT4IT standard, as well as the core principles of the IT4IT Reference Architecture and the IT Value Chain.

The course has been designed for business leaders, enterprise architects, developers, IT engineers, IT operations executives and anyone else with an interest in ensuring that IT can work as quickly and efficiently as possible without sacrificing quality.

Students who take this course will learn:

  • The basic concepts of the IT4IT Reference Architecture and the IT Value Chain

  • The concepts of the IT4IT Core

  • The key terminology of the IT4IT Reference Architecture

  • The four Value Streams: The Strategy to Portfolio Value Stream, The Requirement to Deploy Value Stream, The Request to Fulfill Value Stream, and The Detect to Correct Value Stream

  • The structure of the IT4IT Certification program

  • Everything needed to pass the official IT4IT™ Foundation Certification exam

Adrian Reed

Adrian Reed - Principal Consultant, Author, Business Analysis & Change Expert, Good e-Learning Ambassador

Adrian is a true advocate of the analysis profession and provides business analysis consultancy and training solutions to a range of clients in varying industries. Adrian is a past President of the UK chapter of the IIBA® and speaks internationally on business analysis and business change.

  eLearning is an excellent way for practitioners to keep up to speed. Innovative learning providers such as Good e-Learning, invest not just in the core learning material, but also in supplementary resources that act as excellent reference points for new and skilled practitioners alike  

 

Course Syllabus - Download the Datasheet

Module 1: IT4IT Overview

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the IT4IT Reference Architecture at an overview level.

The candidate must be able to:

Explain what The Open Group IT4IT Reference Architecture is and what approach it uses
Identify the intended use of IT4IT Reference Architecture for organizations
Identify the intended use of the IT4IT Reference Architecture for suppliers of IT management products and services
List the guiding principles that the IT4IT Framework adheres to
Demonstrate understanding of the IT Value Chain
Briefly describe the difference between the primary activities and supporting activities in the IT Value Chain
List the primary activities of the IT Value Chain
the supporting activities of the IT Value Chain
Explain the difference between value chain and value stream
Briefly describe how the IT value chain supports the IT service life-cycle
Briefly describe how the four value streams manage the full service life-cycle

Module 2: Definitions (understand key terminology)

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the key terminology of the IT4IT Reference Architecture standard.

The Candidate must be able to understand and explain the following definitions:

Service Lifecycle Data Object (Data Object)
IT Value Chain
Value Chain
Value Stream
Functional Component
Service Model Backbone Data Object
Relationship
System of Record

Module 3: Basic Concepts (Value Streams & Reference Architecture)

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the Basic Concepts of IT4IT Value Streams and the IT4IT Reference Architecture.

The candidate must be able to:

Briefly describe an overview of the Strategy to Portfolio (S2P) value stream
Briefly describe an overview of the Requirement to Deploy (R2D) value stream
Briefly describe an overview of the Request to Fulfill (R2F) value stream
Briefly describe an overview of the Detect to Correct (D2C) value stream
Understand functional components and data objects and their relationship
Understand the scope of S2P
List S2P value propositions
List S2P typical activities
Understand the scope of R2D
List R2D value propositions
List R2D typical activities
Understand the scope of R2F
List R2F value propositions
List R2F typical activities
Understand the scope of D2C
List D2C value propositions
List D2C typical activities
Explain the concept of the four pillars “anchoring” the IT Value Chain – the Service Model, the Information Model, the Functional Model, and the Integration Model
Understand the IT4IT service model
Understand the IT4IT Information Model
Understand service lifecycle data objects
Understand the difference between key and auxiliary data objects
Understand the IT4IT Functional Model
Explain functional components and how they relate to IT capability
Understand difference between Primary Functional Components and Secondary Functional Components
Explain interactions between Functional Components and Data Objects

Module 4: IT4IT Core (the Reference Architecture at high level)

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the IT4IT Reference Architecture at a high level.

The candidate must be able to:

List the five levels of IT4IT abstractions and identify which are vendor-agnostic and which are vendor-specific
Explain why an informal notation was chosen for Levels 1 and 2
List the five core concepts introduced at Reference Architecture Level 1
Explain the Level 1 class model
Explain the objective of the IT4IT Reference Architecture as it relates to Level 1
Explain how the IT4IT Reference Architecture uses the value stream concept
List the three things a functional component must have
Identify the OMG definition that is aligned contextually with the service life-cycle data object (artifact)
Identify the constituent parts of the system of record fabric for IT management
Understand the Level 1 Reference Architecture diagram
List the four additional concepts introduced at Reference Architecture Level 2
Explain the Level 2 class model
Understand the Level 2 Reference Architecture diagram
Identify the primary method for communicating the IT4IT Reference Architecture specification at Level 3
List the additional concepts introduced at Reference Architecture Level 3
Understand the Level 3 Reference Architecture Diagram Notation
Explain who owns and controls Levels 4 and 5 of the Reference Architecture
Explain what kind of content might be included in Level 4
Explain what kind of content might be included in Level 5

Module 5: The Strategy to Portfolio Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Strategy to Portfolio value stream.

The candidate must be able to:

Describe the objectives of the Strategy to Portfolio (S2P) value stream
Explain the benefits of implementing S2P value stream for the business
List the KPIs
Explain the purpose and use of the Enterprise Architecture functional component
Explain the purpose and use of the Policy functional component
Explain the purpose and use of the Proposal functional component
Explain the purpose and use of the Portfolio Demand functional component
Explain the purpose and use of the Service Portfolio functional component
Explain the purpose and use of the IT Investment Portfolio auxiliary functional component

Module 6: The Requirement to Deploy Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Requirement to Deploy value stream.

The candidate must be able to:

Describe the goals and key objectives of the Request to Deploy (R2D) value stream
Explain the benefits of implementing R2D value stream for the business
List the KPIs
Explain the purpose and use of the Project functional component
Explain the purpose and use of the Requirement functional component
Explain the purpose and use of the Service Design functional component
Explain the purpose and use of the Source Control functional component
Explain the purpose and use of the Build functional component
Explain the purpose and use of the Build Package functional component
Explain the purpose and use of the Release Composition functional component
Explain the purpose and use of the Test functional component
Explain the purpose and use of the Defect functional component

Module 7: The Request to Fulfill Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Request to Fulfill value stream.

The candidate must be able to:

Describe the objectives of the Request to Fulfill (R2F) value stream
Explain the benefits of implementing R2F value stream for the business
List the KPIs
Understand the primary and secondary functional components of the R2F value stream
Explain the purpose and use of the Engagement Experience Portal component
Explain the purpose and use of the Offer Consumption functional component
Explain the purpose and use of the Offer Management functional component
Explain the purpose and use of the Catalog Composition functional component
Explain the purpose and use of the Request Rationalization functional component
Explain the purpose and use of the Fulfillment Execution functional component
Explain the purpose and use of the Usage functional component
Explain the purpose and use of the Charge-back/Show-back functional component
Explain the purpose and use of the Knowledge & Collaboration supporting function

Module 8: The Detect to Correct Value Stream

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components model of the Detect to Correct value stream.

The candidate must be able to:

Describe the objectives of the Detect to Correct (D2C) value stream
Explain the benefits of implementing D2C value stream for the business
List the KPIs
Explain the interactions with other value streams
Explain the purpose and use of the Service Monitoring functional component
Explain the purpose and use of the Event functional component
Explain the purpose and use of the Incident functional component
Explain the purpose and use of the Problem Control functional component
Explain the purpose and use of the Change Control functional component
Explain the purpose and use of the Configuration Management functional component
Explain the purpose and use of the Diagnostic & Remediation functional component
Explain the purpose and use of the Service Level functional component
List other IT operations capabilities not part of the D2C value stream

Module 9: The IT4IT Certification Program

Learning Objectives

The purpose of this Learning Unit is to help the Candidate understand the IT4IT Certification Program.

The candidate must be able to:

Explain the IT4IT Certification Program, and distinguish between the levels of certification.

 

Exams / Assessments

Pearson Vue are the authorized providers of exams for TOGAF, IT4IT and ArchiMate certification, and host exams worldwide through a network of test centers.

This course comes with a FREE exam voucher, and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!

This eLearning course also comes with a revision module designed to give you an overview of the course, as well as the key principles and concepts that you will need to understand in order to pass the IT4IT Foundation exam.

What you need to know about the exam:

  • This is a multiple choice exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book - you cannot make use of any resources or materials during the exam

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 90 minutes

Related Courses & Information

IT4IT™ Foundation Certification

Save 15% today! Use code: IT4IT-15

Buying for a Team?

We offer team discounts, FREE LMS access, weekly reports & 24/7 support!

GET A FREE QUOTE!

Interested in reselling our courses?

Learn more about joining our growing worldwide network of partners!  

 

Get a FREE Quote!

Looking for a team or site-license? Classroom or blended training? Complete the short form below and a member of our team will be in touch!

Exam Pledge from Good e-Learning

At Good e-Learning, we're dedicated to ensuring success. That's why we offer Exam Pledge, which entitles students to a free exam retake on any Foundation and/or Practitioner course eligible for Exam Pledge. Should you fail your first exam, Good e-Learning will provide you with a FREE resit voucher at no additional cost!

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Good e-Learning course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through www.goodelearning.com and must have a valid order number. Courses from ILX are not eligible. We reserve our right to review and change these terms and conditions at any time.