ISMM Level 3 U304 - Understanding Customer Segmentation & Profiling eLearning - $169.00

  • Accredited by ISMM

  • Total QCF credits available: 4

  • 32 hours of course material

  • Practice exams

  • 24/7 tutor support

  • Instant 6 months access - start today!

This course has been developed to provide the knowledge and understanding necessary to enable you to identify different customer groups.

It will also show you how to understand the motivations, attitudes and behaviors of customers in those customer groups. You will be shown how to build profiles using existing customer groups as a basis.

Our course is accredited by ISMM and students will be awarded the ISMM U303 Award for "Understanding Customer Segmentation & Profiling" at no extra cost!


Why you Should Take This Course:

ISMM Level 3

As well as being an ISMM certified ‘Award’ and worth 4 credits, this module is also a pre-requisite for two larger Level 3 qualifications - the Level 3 Certificate and Level 3 Diploma.

You should take this course if you want to learn how to create groups and profiles out of a diverse set of customer data and you want to understand the customer profiling process.

At the end of the course, students will have been shown the decision-making process for both the consumer and business market.

To achieve the ISMM Level 3 Diploma, learners must complete each of the mandatory units (U201, U301, U302 and U303), giving a total of 17 credits, plus any of the optional units giving a minimum of another 20 credits, to a total of at least 37 credits.

Browse the course syllabus for a full module by module breakdown of what's included.

With this course, you'll receive 6 months access from the date of purchase as well as FREE 24-hour tutor support!

ISMM Level 3 U304 - Understanding Customer Segmentation & Profiling Benefits
ISMM Level 3 U304 - Understanding Customer Segmentation & Profiling Benefits

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