Student Review
Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Introduce yourself to ITIL 4 with this Awareness course from Good e-Learning!
ITIL 4 is one of the biggest names in the world of IT. The framework is used by businesses of all sizes and is often applied across teams and departments. This ITIL 4 Awareness course will introduce you to the key elements, terminology, and structure of ITIL 4, as well as the benefits of the framework. You will also learn about the certification path and how you can become an ITIL 4 practitioner.
Who is this course aimed at?
Candidates looking for an introduction to ITIL 4
Organizations wishing to upskill members in what to expect from ITIL 4
Students who want to know more about the ITIL 4 framework before starting an ITIL 4 Foundation course
Team or department members who require an understanding of ITIL 4 in order to work with practitioners
Managers, CIOs, or stakeholders wishing to understand the framework and how it creates value
What will you learn by taking this course?
How the ITIL 4 framework is structured
The key elements of ITIL 4, such as the four dimensions of service management and ITIL’s Service Value System (SVS)
The terminology of the ITIL 4 framework and how it is utilized in practice
The benefits of studying ITIL 4 for individuals and businesses
How the ITIL 4 certification path works
Why should you take this course?
Good e-Learning is an award-winning online training company and an accredited Market Leader for online ITIL 4 training
ITIL 4 is the most widely used ITSM framework in the world. Understanding it can help candidates thrive in IT, project, and program teams
Investing in ITIL 4 training for staff will allow them to implement and utilize the framework with much greater efficiency and effectiveness
Having a widespread understanding of ITIL 4’s terminology in your business can be a great asset for collaboration
This course was created by e-Learning specialists
This ITIL 4 introduction course comes with a variety of engaging online training assets, including regular knowledge checks
