

Student Review
Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Get started with your ITIL Foundation training with this online course from Good e-Learning!
ITIL 4 is a leading IT service management framework. Formerly known as the ‘Information Technology Infrastructure Library’, it has a proven track record for helping IT teams optimize the value and strategic alignment of IT services, helping businesses to thrive even in the highly competitive Digital Age.
This ITIL 4 Foundation course offers an introduction to the essential elements of the framework. These include the Service Value System (SVS), Service Value Chain (SVC), Guiding Principles, 7 ITIL Practices, and more.
By the end of this course, you will have a clear understanding of how ITSM helps organizations create value by optimizing the efficiency, speed, and evolution of services. You will also be ready to utilize proven ITIL practices and tools, pass the ITIL Foundation exam, and begin supporting permanent improvements in your organization.
Ready to pass the ITIL 4 Foundation exam? Kickstart your training and get started on the ITIL career path with Good e-Learning today!
Who is this course aimed at?
Anyone looking to start their ITIL training with an award-winning course provider
Organizations intending to start adopting ITIL 4 best practices
Individuals or groups looking to pursue ITIL training online
ITSM team members or managers who require an understanding of the ITIL framework
Professionals hoping to pursue careers in IT management with one of the top business certifications worth getting
Practitioner companies seeking to train new or non-certified staff
What will you learn by taking this course?
How the ITIL best practice framework is used to boost the efficiency, effectiveness, and overall quality of IT-powered products and services
An overview of the tools, methodologies, purpose, and components of the framework, including the ITIL Service Lifecycle and the Service Value System
The key concepts and value of ITSM both to IT product and service providers and their customers
How ITIL’s guiding principles can help organizations adopt and adapt service management best practices
The activities of the Service Value Chain and how they interconnect
The purpose and key terms of 18 ITIL practices, along with the seven essential practices
The details of the ITIL certification path, including the streams for Managing Professional (MP) and Strategic Leader (SL)
How to incorporate the framework with other leading approaches, such as Lean, DevOps, and Agile
Everything needed to pass the official ITIL 4 Foundation exam
Why should you take this course?
Good e-Learning is an award-winning online training provider and was independently certified as a 'Market Leader' for ITIL training by Course Conductor.
The ITIL 4 syllabus offers a wholly modernized look at IT service management.
ITIL 4 qualifications are highly valuable and desirable for employers in IT.
ITIL 4 Foundation is highly relevant to IT service management teams and project managers. Training also helps practitioners establish cultures of continuous strategic, operational, and cultural improvements.
Worried about what ITIL 4 costs to study? We offer FREE training resources to help you along. This includes material on topics like ITIL 4 risk management and Lean ITIL.
This online course fully-prepares candidates to sit and pass the ITIL 4 Foundation exam on the first attempt.
Getting certified can lead to impressive salary gains. According to Payscale, professionals with the ITIL Foundation qualification earn an average base salary of approximately $100,000 (or £41,000).
Passing the Foundation certification exam will enable you to move on to the ITIL 4 practitioner modules in the Managing Professional (MP) and Strategic Leader (SL) streams.
The course was created with input from leading experts, including the authors of several of the ITIL 4 books.
The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the exam.
Good e-Learning students avoid ITIL Foundation exam costs thanks to FREE exam vouchers, as well as FREE resits with Exam Pledge (T&Cs apply).
This ITIL 4 e-learning course offers a clear overview of the framework's building blocks, including the essential ITIL Principles. This makes it perfect for beginners!
This ITIL 4 online course is fully accredited by PeopleCert on behalf of AXELOS.