Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL 4 Specialist: Create, Deliver & Support (CDS) certification with the award-winning team at Good e-Learning!
The key to successfully managing IT is to treat it as an interconnected system. Designing, building, testing, launching, running, and supporting IT-enabled products and services must be done as part of a combined operation in order to create real and sustainable value. This is the purpose of ITIL 4 CDS: helping users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services while continuously delivering value to customers. Kickstart your ITIL 4 training today!
Who is this course aimed at?
Organizations hoping to adopt ITIL 4 CDS best practices
ITIL 4 students looking to become qualified ITIL 4 Masters
IT managers seeking to expand their ITIL qualifications for the sake of taking on more responsibilities and higher-paying roles
ITIL students hoping to complete the ITIL 4 Specialist branch of modules
What will you learn by taking this course?
How different value streams are built, tested and delivered, as part of an end to end process of continual iterations and feedback loops
How to integrate various value streams
How to assess service performance and utilize methods designed to improve service quality
How to use ITIL 4 in practice to plan and build value streams and chains, creating, delivering and supporting services that deliver essential value
Everything needed to pass the official ITIL 4 CDS exam
Why should you take this course?
Good e-Learning was independently certified as a 'Market Leader' for ITIL training by Course Conductor
The course features regular knowledge checks as well as a practice exam simulator to help students prepare for the ITIL CDS certification exam
The course features interactive videos, instructor-led audio, and other online training assets designed alongside highly experienced subject matter experts
Passing all the ITIL 4 modules is a requirement for reaching the level of 'ITIL Master'
We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)