Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL 4 Strategic Leader qualification with the award-winning team at Good e-Learning! Starting with the ITIL 4 Foundation module, this suite takes students through the entire ITIL 4 Strategic Leader (SL) stream. Passing the exams covered in this suite will earn candidates the title of 'ITIL Strategic Leader'.
By the end of this suite, you will have a comprehensive understanding of how to plan, implement, and evaluate the success of digital and IT strategies. Kickstart your training today!
Who is this course aimed at?
Newcomers who want to start their ITIL 4 training with a focus on strategic business elements
Anyone seeking to pass the ITIL 4 Foundation, ITIL 4 DPI, and ITIL 4 DITS certification exams as quickly and efficiently as possible
Experienced and prospective IT managers, as well as business managers who need a more solid understanding of how IT and digital strategies fit into long-term business goals
Organizations, departments, teams, or individuals planning to adopt the tools, philosophies, and best practices laid out in the ITIL 4 SL stream
Career IT service management (ITSM) professionals and business managers looking to improve their hireability
What will you learn by taking this course?
How ITIL practitioners boost the effectiveness, efficiency, and overall quality of product or service-producing IT pipelines
The tools, methodologies, purpose, and components of ITIL 4, such as the Service Value System (SVS) and ITIL Service Lifecycle
How the key concepts of ITSM create value for IT service and product providers along with their customers
The guiding principles of ITIL and how they can be used to adopt and adapt ITSM best practices
The individual activities in the SVS and how they interact
The contents and purpose of the 18 ITIL practices, as well as the seven essential practices
How to follow the ITIL 4 certification path to become an ITIL Master
How ITIL 4 can incorporate other methodologies frameworks, such as DevOps, Agile, and Lean
How to interface with Governance, Risk, and Compliance (GRC) and oversee organizational change
How to plan, review, and improve IT-powered products and services
How to ensure your IT organization is always ‘learning and improving’
Skills that enable ITIL practitioners to direct, plan, and improve organizational IT practices
How to leverage Agile and Lean best practices
How the world’s most successful organizations incorporate IT into their business strategies
How technology is causing disruption across multiple industries and sectors
How to design and implement digital and IT strategies that can be utilized in any industry or marketing conditions
Everything needed to pass the official ITIL 4 Foundation, ITIL 4 DPI, and ITIL 4 DITS certification exams
Why should you take this course?
Good e-Learning was independently certified as a 'Market Leader' for ITIL training by Course Conductor
The suite offers a comprehensive introduction to ITIL 4 and its strategy-focused intermediate modules
ITIL 4 is one of the world’s most popular frameworks for IT service management (ITSM)
ITIL 4 practitioners can establish atmospheres of continuous improvement within IT departments and teams
This course suite fully prepares students to sit and pass the ITIL 4 Foundation, ITIL 4 DPI, and ITIL DITS certification exams
The courses in the suite come with instructor-led videos, regular knowledge checks, a practice exam simulator, tutor support, and more
Good e-Learning courses are created with help from highly experienced subject matter experts
We offer each student a FREE exam voucher for each course
For more information, visit our page - What's new in ITIL 4?