ITIL® 4 Strategic Leader (SL) Suite eLearning - $2057 (with exam)

Earn your ITIL 4 Strategic Leader qualification with the award-winning team at Good e-Learning! Starting with the ITIL 4 Foundation module, this suite takes students through the entire ITIL 4 Strategic Leader (SL) stream. Passing the exams covered in this suite will earn candidates the title of 'ITIL Strategic Leader'.

By the end of this suite, you will have a comprehensive understanding of how to plan, implement, and evaluate the success of digital and IT strategies. Kickstart your training today!

• Newcomers who want to start their ITIL 4 training with a focus on strategic business elements

• Anyone seeking to pass the ITIL 4 Foundation, ITIL 4 DPI, and ITIL 4 DITS certification exams as quickly and efficiently as possible

• Experienced and prospective IT managers, as well as business managers who need a more solid understanding of how IT and digital strategies fit into long-term business goals

• Organizations, departments, teams, or individuals planning to adopt the tools, philosophies, and best practices laid out in the ITIL 4 SL stream

• Career IT service management (ITSM) professionals and business managers looking to improve their hireability

• How ITIL practitioners boost the effectiveness, efficiency, and overall quality of product or service-producing IT pipelines

• The tools, methodologies, purpose, and components of ITIL 4, such as the Service Value System (SVS) and ITIL Service Lifecycle

• How the key concepts of ITSM create value for IT service and product providers along with their customers

• The guiding principles of ITIL and how they can be used to adopt and adapt ITSM best practices

• The individual activities in the SVS and how they interact

• The contents and purpose of the 18 ITIL practices, as well as the seven essential practices

• How to follow the ITIL 4 certification path to become an ITIL Master

• How ITIL 4 can incorporate other methodologies frameworks, such as DevOps, Agile, and Lean

• How to interface with Governance, Risk, and Compliance (GRC) and oversee organizational change

• How to plan, review, and improve IT-powered products and services

• How to ensure your IT organization is always ‘learning and improving’

• Skills that enable ITIL practitioners to direct, plan, and improve organizational IT practices

• How to leverage Agile and Lean best practices

• How the world’s most successful organizations incorporate IT into their business strategies

• How technology is causing disruption across multiple industries and sectors

• How to design and implement digital and IT strategies that can be utilized in any industry or marketing conditions

• Everything needed to pass the official ITIL 4 Foundation, ITIL 4 DPI, and ITIL 4 DITS certification exams

• Good e-Learning was independently certified as a 'Market Leader' for ITIL training by Course Conductor

• The suite offers a comprehensive introduction to ITIL 4 and its strategy-focused intermediate modules

• ITIL 4 is one of the world’s most popular frameworks for IT service management (ITSM)

• ITIL 4 practitioners can establish atmospheres of continuous improvement within IT departments and teams

• This course suite fully prepares students to sit and pass the ITIL 4 Foundation, ITIL 4 DPI, and ITIL DITS certification exams

• The courses in the suite come with instructor-led videos, regular knowledge checks, a practice exam simulator, tutor support, and more

• Good e-Learning courses are created with help from highly experienced subject matter experts

• We offer each student a FREE exam voucher for each course

• Each course in this suite is fully accredited by PeopleCert on behalf of AXELOS

• For more information, visit our page - What's new in ITIL 4?

• This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

• There is a time limit of 60 minutes to complete the exam

• The exam is closed book, with only the provided materials being permitted for use

• The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

• In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

• This is a multiple choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

• There is a time limit of 90 minutes to complete the exam

• The exam is closed book, with only the provided materials being permitted for use

• The pass mark for the exam is 70%: you must get 28 out of 40 questions correct

• In countries where English is a second language, the time allocated for the exam is extended to 113 minutes

During the training, students will take case-study-based assignments. These assignments will be graded according to the assessment matrix.

• Four assignments of 60 minutes each with a pass mark of 75%

• The assignments are open-book

At the end of the training course, students are asked to complete a multiple-choice examination. Candidates must pass the case study assessments in order to take the exam. If a candidate fails the first assessment, they may be given an additional written assignment based on the same case study.

• Online multiple-choice proctored exam with a duration of 60 minutes

• The exam is closed-book, with only the provided materials being permitted for use

• The pass mark for the exam is 70%: you must get 21 out of 30 questions correct

• In countries where English is a second language, the time allocated for the exam is extended to 75 minutes