Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Looking for the latest version of the ITIL framework? Visit our ITIL 4 Foundation course page and try a FREE trial today!
Become a fully certified ITIL Expert with the award-winning online training team at Good e-Learning!
The suite has a strong focus on the Capability Stream, which comprises several essential elements for practicing, rather than simply managing the ITIL Service Lifecycle. These include Operational Support & Analysis, Planning, Protection & Operation, Release, Control & Validation, and Service Offerings & Agreements. Not only will this suite help you pass your ITIL V3 certification exams, but it will also prepare you to become a highly valuable ITIL practitioner, able to take practical steps to support, manage, and implement ITIL’s best practices in your organization. Kickstart your ITIL V3 training today!
Who is this course aimed at?
Organizations interested in adopting the best practices of the ITIL V3 framework
Learners who wish to become ITIL Experts with a focus on applying ITIL processes
ITIL practitioners seeking to verify their knowledge of and ability to apply the framework
Anyone seeking to become an ITIL Expert as quickly and efficiently as possible
IT managers seeking certification in a widely-renowned IT service management (ITSM) framework
What will you learn by taking this course?
The value of effective ITSM for IT service providers and their customers
An overview of the ITIL Service Lifecycle and how to apply each stage on the ground
How to utilize the ITIL best practice framework in order to boost the quality, effectiveness, and efficiency of IT service management within any organization or industry
Everything needed to pass the official ITIL Foundation and Capability Stream module exams, as well as the Managing Across the Lifecycle (MALC) exam
Why should you take this course?
ITIL V3 is a widely-used and highly effective framework for ITSM
Becoming a certified ITIL V3 Expert can help practitioners unlock highly valuable career and networking opportunities
Good e-Learning is not only an award-winning online training provider, but also an accredited ‘Market Leader’ for ITIL training
Each course included in the suite comes with a FREE exam voucher, as well as FREE resits via Exam Pledge
Good e-Learning courses come with a variety of interactive online training assets, including instructor-led videos and knowledge checks. Every item was designed with help from leading ITIL practitioners
Each course included with the suite includes knowledge checks and practice exams
We offer each student 12 months of access, FREE exam vouchers, as well as FREE resits with Exam Pledge! (T&Cs apply)