ITIL® Capability Stream Certification Suite eLearning - $2469 (incl. exam voucher)

When it comes to IT service management (ITSM), few standards or frameworks are as renowned as ITIL. Developed by AXELOS, ITIL provides a set of practices for aligning IT with essential business needs and goals. Earning an ITIL certification will demonstrate your understanding of the topic, as well as your ability to apply ITIL practices to real-world organizations.

This ITIL training suite includes the ITIL Foundation course, along with the four ITIL Capability Stream modules: Operational Support & Analysis, Planning, Protection & Optimization, Release, Control & Validation and Service Offerings & Agreements. These topics are process-oriented, offering users a deep understanding of the processes and functions of ITIL, how they interact and how they can be applied practically. The suite finishes with the ITIL Managing Across the Lifecycle (MALC) course, which bridges the stages of the ITIL Service Lifecycle and shows users how to apply it as a single methodology.

With a prescriptive and practical focus, this ITIL training suite is ideal for those who work with ITSM practices on the ground. For those seeking a career in ITSM, the suite also provides an excellent fast track to achieving the level of ITIL Expert. We even provide FREE exam vouchers for when students are ready to sit their exams.

• Each student, as a prerequisite, must have passed the ITIL Foundation level exam and hold a certificate of proof

• Students must achieve a minimum of 17 credits from the Foundation module and any combination of Intermediate ITIL modules

• Certain credits achieved from earlier qualifications and complementary qualifications can also count towards these 17 credits. See the Axelos ITIL Credit System page for more information

• The Managing Across the Lifecycle (MALC) module must be taken and the exam passed to ensure a total credit score of 22 (the minimum required for ITIL Expert Certification)

• Candidates should achieve a balanced knowledge base across the full ITIL Service Lifecycle

• The value of effective ITSM for IT service providers and their customers

• An overview of the ITIL Service Lifecycle and how to apply each stage on the ground

• How to utilize the ITIL best practice framework in order to boost the quality, effectiveness and efficiency of IT service management within any organization or industry

• Everything required to be a certified ITIL Expert

• Everything needed to pass all of the official ITIL Lifecycle Stream module exams