ITIL® Capability Stream Certification Suite eLearning - $2499 (with exam)

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Become a fully certified ITIL Expert with the award-winning online training team at Good e-Learning!

The suite has a strong focus on the Capability Stream, which comprises several essential elements for practicing, rather than simply managing the ITIL Service Lifecycle. These include Operational Support & Analysis, Planning, Protection & Operation, Release, Control & Validation, and Service Offerings & Agreements. Not only will this suite help you pass your ITIL V3 certification exams, but it will also prepare you to become a highly valuable ITIL practitioner, able to take practical steps to support, manage, and implement ITIL’s best practices in your organization. Kickstart your ITIL V3 training today!

• Organizations interested in adopting the best practices of the ITIL V3 framework

• Learners who wish to become ITIL Experts with a focus on applying ITIL processes

• ITIL practitioners seeking to verify their knowledge of and ability to apply the framework

• Anyone seeking to become an ITIL Expert as quickly and efficiently as possible

• IT managers seeking certification in a widely-renowned IT service management (ITSM) framework

• The value of effective ITSM for IT service providers and their customers

• An overview of the ITIL Service Lifecycle and how to apply each stage on the ground

• How to utilize the ITIL best practice framework in order to boost the quality, effectiveness, and efficiency of IT service management within any organization or industry

• Everything needed to pass the official ITIL Foundation and Capability Stream module exams, as well as the Managing Across the Lifecycle (MALC) exam

• ITIL V3 is a widely-used and highly effective framework for ITSM

• Becoming a certified ITIL V3 Expert can help practitioners unlock highly valuable career and networking opportunities

• Good e-Learning is not only an award-winning online training provider, but also an accredited ‘Market Leader’ for ITIL training

• Each course included in the suite comes with a FREE exam voucher, as well as FREE resits via Exam Pledge

• Good e-Learning courses come with a variety of interactive online training assets, including instructor-led videos and knowledge checks. Every item was designed with help from leading ITIL practitioners

• Each course included with the suite includes knowledge checks and practice exams

• We offer each student 12 months of access, FREE exam vouchers, as well as FREE resits with Exam Pledge! (T&Cs apply)

• This course is fully accredited by PeopleCert on behalf of AXELOS

• The examination is multiple choice

• The examination is closed book

• The examination consists of 40 questions to be answered within 60 minutes

• To pass the exam you must score 26/40 (65%)

• Each Intermediate exam carries a different amount of ITIL credits (please check before you start your studies)

• The examination is a complex multiple choice

• The examination is scenario-based and closed book

• The examination consists of 8 questions to be answered within 90 minutes

• To pass the exams you must score 28/40 (70%)

• Candidates sitting an examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary

• The exam is based on a case study

• Between eight and ten questions will be case study-based

• A maximum of two questions will not be based on the case study. Each question will state clearly whether it is case study-based

• To pass the exam you must score 35/50 (70%)

• Successfully passing the exam will earn delegates five credits towards ITIL Expert level

• Candidates will have 120 minutes to complete the exam (those sitting the examination in a language other than their first language will have a maximum of 150 minutes and will be allowed to use a dictionary)