ITIL® Continual Service Improvement (CSI) eLearning - Overview - $699.00

  • Accredited by PeopleCert

  • Credits awarded: 3

  • 29 hours of course material

  • FREE exam voucher

  • Practice exams

  • Instant 6 months access

The purpose of this course is to help you gain detailed knowledge on industry practices in service management as documented in the ITIL Continual Service Improvement publication.

This course is intended for management and supervisory level staff. You may be involved in Continual Service Improvement yourself, or you may just wish to understand the processes and principles involved, as they affect the work that you do.

The CSI qualification focuses on how organizations and individuals can strategically review the products and services they have produced following the strategy, design, transition and operation stages of the IT Service Lifecycle and offers guidance on how this process should be organized and executed.

Our course has been fully accredited by PeopleCert, who are licensed by AXELOS as an Examination Institute for IT Service Management.


Why Study ITIL CSI with Good e-Learning?

This course presents a complete overview of CSI including all its related activities: to continually align and realign IT services to changing business needs by identifying and implementing improvements to IT services that support business processes.

The qualification reviews improvement activities as they support the lifecycle approach through service strategy, service design, service transition and service operation.

Taking this course will provide you with a good understanding of the Continual Service Improvement principles, its processes and other aspects of this crucial lifecycle stage.

The ITIL Continual Service Improvement Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management.

This is an accredited, interactive eLearning course for students who wish to become certified in ITIL Continual Service Improvement. As well as in-depth visual learning content, the online course contains audio and video narratives, quizzes and practice exams.


The Benefits of eLearning:

  • All Good e-Learning courses run entirely over the web and have been carefully designed to provide the most comprehensive, interactive and flexible learning experience available. Study when it suits you - at home, at work or on the move.

  • Flexibility to learn from your desktop, laptop or tablet at your own pace, when it suits YOU. Anytime. Anywhere (an internet connection is required).

  • Our courses are easy-to-use. Students will benefit from an interactive multimedia environment that enhances the way you study.

  • With eLearning, individuals and organizations avoid the typical costs of travel and consultancy by studying independently online.

  • Our online training courses are designed with mobility and accessibility in mind. You can access your training from any desktop computer, laptop, tablet, or mobile phone.

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