Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
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Become a fully certified ITIL Expert with the award-winning online training team at Good e-Learning!
ITIL V3 is one of the world’s leading frameworks for IT Service Management, with thousands of practitioners using ITIL certification as a career stepping stone. The ITIL Service Lifecycle has proven highly effective not only for designing, creating, and deploying world-class services, but also creating environments of continuous improvement for long-term success. This course suite will help you become an expert practitioner in all aspects of ITIL V3 from Foundation through to Managing Across the Lifecycle (MALC). Kickstart your ITIL V3 training today!
Who is this course aimed at?
Anyone wishing to attain the level of ITIL Expert and study every module within ITIL V3
Anyone who has a basic knowledge of ITIL and wants to develop it for the management and optimization of service-related operations in their organization
Organizations wishing to take full advantage of ITIL V3’s best practices
Individuals who are already working in the IT profession and wish to enhance their skills, gain expertise in service management or attain a higher salary/position
Individuals who want to apply the various tools and concepts of ITIL V3 in order to improve the effectiveness and efficiency of business operations while also providing optimized consumer/customer experiences
Anyone seeking to become a fully certified ITIL Expert as quickly and efficiently as possible
What will you learn by taking this course?
All of the principles, tools, activities, processes, and best practices of ITIL V3, including everything covered in ITIL V3 Foundation, all Service Lifecycle and Service Capability modules, and ITIL Managing Across the Lifecycle (MALC)
The entirety of the ITIL Service Lifecycle, including Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO), Continual Service Improvement (CSI), Operational Support & Analysis (OSA), Planning, Protection & Operation (PPO), Release, Control & Validation (RCV), and Service Offerings & Agreements (SOA)
Everything required to pass all ITIL V3 examinations
Why should you take this course?
ITIL is one of the world’s most popular frameworks for IT service management
Good e-Learning is an award-winning online training provider, as well as an accredited Market Leader for ITIL training
This course suite offers everything learners need to become fully certified ITIL Experts
The course features regular knowledge checks, as well as practice exam simulators for every ITIL V3 exam
Each course comes with instructor-led videos, customized graphics, and other online training assets designed with help from leading ITIL teachers and practitioners