Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Looking for the latest version of the ITIL framework? Visit our ITIL 4 Foundation course page and try a FREE trial today!
This course offers an outstanding introduction to the ITIL V3 Framework. Formerly called the ‘Information Technology Infrastructure Library’, ITIL is the world’s most popular methodology for managing and optimizing IT services.
This ITIL V3 Foundation course is built to give students everything they need to know not only to pass the ITIL V3 Foundation exam, but also to gain a strong foundational understanding of how ITIL works and what kind of benefits it offers. Take your first step towards becoming an ITIL Expert today!
Who is this course aimed at?
Anyone looking to contribute to or lead ITSM teams which utilize ITIL best practices
IT professionals who want to become certified in the world’s most popular ITSM framework
Organizations wishing to adopt the ITIL framework
Professionals hoping to pursue a career in higher-level IT management
What will you learn by taking this course?
The importance of structured IT service management, both to IT service providers and their clients
An overview of the ITIL Service Lifecycle, including its processes and the functions which carry out those processes
How the ITIL best practice framework can improve the quality, effectiveness, and efficiency of IT products and services in virtually any industry or organization
Everything needed to pass the official ITIL V3 Foundation exam
Why should you take this course?
Good e-Learning are a verified market leader for ITIL training. Independantly scored by Course Conductor
This course introduces students to the ITIL V3 Framework, including the five core volumes of ITIL: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
The course was designed in partnership with leading subject matter experts, including consultants, trainers, and award-winning ITIL authors
Students can enjoy a practice exam simulator and several knowledge checks to help them prepare for the ITIL Foundation examination
We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)