

Student Review
Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Looking for the latest version of the ITIL framework? Visit our ITIL 4 Foundation course page and try a FREE trial today!
Become an expert in the ITIL Lifecycle Stream with the award-winning online training team at Good e-Learning!
ITIL is one of the world’s leading frameworks for IT service management (ITSM), with the ‘Lifecycle Stream’ comprising essential elements including Service Strategy, Design, Transition, Operation, and Continual Service Improvement. This course suite will provide you with all the knowledge you need to take your ITIL certification level all the way from Foundation to Managing Across the Lifecycle (MALC), enabling you to become a fully certified ITIL V3 Expert. Kickstart your ITIL Training today!
Who is this course aimed at?
Learners seeking to become ITIL Experts with a focus on managing the ITIL Service Lifecycle
Organizations interested in adopting the best practices of the ITIL framework
IT managers seeking certification in a widely-renowned ITSM framework
ITIL practitioners looking to verify their knowledge of and ability to apply the framework
Anyone wishing to pass their ITIL V3 exams as quickly and efficiently as possible
What will you learn by taking this course?
The Importance of ITSM for both service providers and customers
An overview of the ITIL Service Lifecycle, as well as how to manage it successfully
How the ITIL best practice framework can boost the efficiency, quality, and overall effectiveness of IT service management for any organization in virtually any industry
How to successfully manage the stages of the ITIL Service Lifecycle as part of a single methodology
Everything required to become a certified ITIL Expert
Everything needed to pass all of the official ITIL Lifecycle Stream module exams, as well as the ITIL Foundation and ITIL MALC exams
Why should you take this course?
ITIL V3 is one of the world’s most popular frameworks for IT service management
Becoming a certified ITIL Expert can help practitioners to unlock fantastic career and networking opportunities
Good e-Learning is not only an award-winning online training provider but also an accredited ‘Market Leader’ for ITIL training
Good e-Learning courses each come with a variety of online training assets, including practice exams, interactive slides, and instructor-led videos. Each element that comes with the course suite was created alongside highly experienced ITIL practitioners
Every course in the suite comes with regular knowledge checks and practice exams
We offer each student 12 months of access, FREE exam vouchers, as well as FREE resits with Exam Pledge! (T&Cs apply)
This course is fully accredited by PeopleCert on behalf of AXELOS