

Student Review
Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL Managing Across the Lifecycle (MALC) certification and become a fully certified ITIL Expert with the award-winning online training team at Good e-Learning!
ITIL MALC is all about marrying the different aspects of the ITIL Service Lifecycle covered in the intermediate modules of ITIL V3. This course will teach you everything you need to know about applying your ITIL V3 training in practice, fully preparing you for the ITIL MALC exam. Kickstart your ITIL V3 training today!
Who is this course aimed at?
ITIL learners who wish to reach the rank of ‘ITIL Expert’ by passing the ITIL Managing Across the Lifecycle (MALC) exam
Organizations seeking to fully adopt ITIL V3’s best practices
Anyone seeking a practical understanding of how to implement ITIL practices across the entire ITIL Service Lifecycle
Learners wishing to pass the ITIL Managing Across the Lifecycle (MALC) exam on their first attempt
What will you learn by taking this course?
Key concepts of the ITIL Service Lifecycle
Communication and Stakeholder Management
How to integrate service management processes across the ITIL Service Lifecycle
How to implement and improve service management capabilities
HMeasurement, governance, and organization
Everything needed to pass the official ITIL Managing Across the Lifecycle (MALC) exam
Why should you take this course?
ITIL is one of the world’s most popular and successful frameworks for IT service management
Good e-Learning is an award-winning training provider as well as an accredited ‘Market Leader’ for ITIL training
The course features interactive slides, custom graphics, and instructor-led videos, along with other online training assets created with help from highly experienced ITIL practitioners
The course features regular knowledge checks, as well as a practice exam simulator
Good e-Learning offers expert tutor support
Passing the ITIL Managing Across the Lifecycle (MALC) exam is worth five ITIL credits and enables students to reach the rank of ITIL Expert
We offer each student 6 months of access, a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)
This course is fully accredited by PeopleCert on behalf of AXELOS