Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL Planning, Protection & Optimization (PPO) certification with the award-winning online training team at Good e-Learning!
The PPO stage of the ITIL Service Lifecycle focuses on enabling availability, information security, capacity, demand, and IT service continuity management. This course will teach you everything you need to know to pass the ITIL PPO exam, as well as understand the relationship between PPO and other essential lifecycle stages. Kickstart your ITIL V3 training and take the next step in becoming an ITIL Expert!
Who is this course aimed at?
Learners who have passed the ITIL V3 Foundation exam
Organizations wishing to take full advantage of ITIL V3’s best practices
Anyone seeking an understanding of how Planning, Protection & Optimization can improve service optimization, security, and planning
Anyone looking to pass the ITIL Planning, Protection & Optimization (PPO) exam on their first attempt
What will you learn by taking this course?
Availability Management - Ensuring that all IT infrastructures, processes, tools, roles, etc. are adequate for meeting agreed availability targets
Capacity Management - Ensuring that the capacity of IT services and infrastructures are able to deliver the agreed service level targets in a cost-effective and timely manner
Information Security Management - Guaranteeing the confidentiality, integrity, and availability of an organization's information, data, and IT services
IT Service Continuity Management - Ensuring that the IT service provider can always provide minimum agreed service levels by reducing the risk from disaster events to an acceptable level and planning for the recovery of IT services in case of emergencies
Demand Management - Ensuring that the service provider has sufficient capacity to meet user demand
Everything needed to pass the official ITIL Planning, Protection & Optimization (PPO) exam
Why should you take this course?
ITIL is one of the world’s most popular and successful frameworks for IT service management
Good e-Learning is an award-winning training provider as well as an accredited ‘Market Leader’ for ITIL training
The course features interactive slides, custom graphics, and instructor-led videos, along with other online training assets created with help from highly experienced ITIL practitioners
The course features regular knowledge checks, expert tutor support, as well as a practice exam simulator
Passing the ITIL Planning, Protection & Optimization (PPO) exam is worth four ITIL credits, which can be used to qualify for the ITIL MALC exam
We offer each student 6 months of access, a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)