ITIL® Planning, Protection & Optimization (PPO) eLearning - Exams - $699.00

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  • Accredited by PeopleCert

  • Credits awarded: 4

  • 30 hours of course material

  • FREE exam voucher

  • Practice exams

  • Instant 6 months access

Thinking of sitting the ITIL Planning, Protection & Optimization Exam? On this page, you will find everything you need to know!

In order to achieve this ITIL Intermediate qualification, you must pass the ITIL® Planning, Protection and Optimization Certificate in IT Service Management exam.

You can take the exam online (virtually) using a service provided by PeopleCert.

 

What you Need to Know About the Exam:

The examination will consist of a complex multiple choice, scenario-based closed book paper of 8 questions, to be answered within 90 minutes.

To pass the exam you must get 28 out of 40 questions correct, or 70% and If successful, delegates will gain 4 credits towards ITIL Expert level.

The course materials provided in the Planning, Protection and Optimization eLearning course will provide you with all the information you need for this exam. You will be tested on:

Exam Duration: Maximum 90 minutes for all candidates in their respective language (Candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary).

Before you book you can test that your computer configuration will meet the requirements for a PeopleCert exam, using this online test.

This test focuses on the suitability of your webcam, microphone and internet connection. Please Visit the PeopleCert website for a complete list of information and guidance.

 

You will be Tested on:

  • Introduction to Planning, Protection and Optimization

  • Capacity Management

  • Availability Management

  • IT Service Continuity Management

  • Information Security Management

  • Demand Management

  • PPO Roles and Responsibilities

  • Technology and Implementation Considerations

  • Exam Preparation

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