ITIL® Service Design (SD) eLearning - Overview - $699.00

  • Accredited by PeopleCert

  • Credits awarded: 3

  • 20 hours of course material

  • FREE exam voucher

  • Practice exams

  • Instant 6 months access

Good service design can improve the alignment of IT with the overall business and user needs and the qualification will illustrate the importance of designing consistent service design practices in order to achieve this.

This course is intended for management and supervisory level staff. You may be involved in Service Design yourself, or you may just wish to understand the processes and principals involved, as they affect the work that you do.

The design process is vital to the continued improvement and development of services within the IT lifecycle.

Our course has been fully accredited by PeopleCert, who are licensed by AXELOS as an Examination Institute for IT Service Management.


Why Study ITIL SD with Good e-Learning?

Service design takes the outputs from service strategy, the preceding stage of the service lifecycle, and uses them to ensure that the solution designs produced are consistent with the overall IT service provider strategy.

The course covers the management-level concepts and core information of the supporting activities within Service Design, but not specific details about each of the supporting processes.

This qualification provides a complete overview of Service Design including all its related activities such as management-level concepts and core information as well as providing you with a good understanding of the Service Design principles, its processes and other aspects of this crucial lifecycle stage.

The ITIL Service Design Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management.

This is an accredited, interactive e-learning course for students who wish to become Certified in ITIL Service Design. As well as in-depth visual learning content, the online course contains audio and video narratives, quizzes and practice exams.


The Benefits of eLearning:

  • All Good e-Learning courses run entirely over the web and have been carefully designed to provide the most comprehensive, interactive and flexible learning experience available. Study when it suits you - at home, at work or on the move.

  • Flexibility to learn from your desktop, laptop or tablet at your own pace, when it suits YOU. Anytime. Anywhere (an internet connection is required).

  • Our courses are easy-to-use. Students will benefit from an interactive multimedia environment that enhances the way you study.

  • With eLearning, individuals and organizations avoid the typical costs of travel and consultancy by studying independently online.

  • Our online training courses are designed with mobility and accessibility in mind. You can access your training from any desktop computer, laptop, tablet, or mobile phone.

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