As well as in-depth visual learning, this course contains audio and video narratives, quizzes and practice exams to provide the best learning experience possible. View the video below or click on the screenshots to see a larger version.
The course is designed to help you to prepare to take and pass the exam leading to the ITIL Intermediate Certificate in Service Offerings and Agreements.
Success in the exam will also earn you 4 credits towards the 22 credits needed to gain the ITIL Expert qualification.
SOA is a collection of relevant practices from the core guidance that are related to the creation and management of service offerings and the agreements required to support them.
With this course, you'll receive 6 months access from the date of purchase as well as a FREE exam voucher to use whenever you are ready to sit the exam!