Awareness: IT4IT™ eLearning - $129.00

  • Introduce yourself, your team, or organization to the IT4IT Standard

  • 6 hours of course material

  • Includes quizzes and revision modules

  • Instant 6 months access

Awareness: IT4IT™

WINNER - 'Outstanding Certification Product' at The Open Group Awards 2018

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Course Overview -  Watch a Video

As the name ‘Awareness Course’ suggests, this course is designed to brief you on The Open Group’s IT4IT standard with need-to-know coverage.

It might be that your organization is implementing the standard, or is considering to do so. You may be a decision-maker, or a potential user. You might be an IT professional, an HR executive, or an accountant. Whatever your background, the IT4IT standard is something you need to be aware of.

This eLearning course covers the full case for a new prescriptive reference architecture and discusses in detail, the challenges faced by current IT management in the age of digital disruption.

Why you should take this course:

Released in Q4 2015, The Open Group’s IT4IT standard is a prescriptive reference architecture for managing the business of IT. Utilizing the value chain concept, the IT4IT standard supports the essential principle of running IT like a business.

Although this course does not itself lead to any formal qualification or accreditation, it will put you in good shape to consider engaging in Good e-Learning's fully accredited IT4IT Foundation course, available self-paced and online.

This course is designed to brief you on the IT4IT standard in as much detail as YOU deem appropriate.

Completing section one will give you a good idea of what the standard is, and why it is important. If you require more technical detail, you can continue to section two, which really gets into the nuts and bolts of the IT4IT reference architecture. Section three offers a much closer look at the potential benefits of employing the IT4IT standard, and in section four you will have the opportunity to further investigate the benefits of the standard according to your role in the organization.

At points during this IT4IT Awareness course, you will be asked questions that will help you retain your knowledge of the IT4IT standard, and to help you think about what you have learned, and how it might’ve changed the way you think about your work environment. Knowledge checks appear at the end of each topic, and there is a comprehensive quiz at the end of the course.

Students who complete this course will be able to:

  • Explain the problem that the IT4IT Reference Architecture is resolving

  • Understand the key demands & drivers for changing the current IT function (to become a service broker & integrator), and hence the importance of IT4IT

  • Understand at a high level the IT4IT Standard, the IT4IT Value Streams and the IT4IT Reference Architecture

  • Understand the positioning of the IT4IT Standard versus other standards (such as ITIL), and understand how IT4IT is complementary to them

Key features of this course:

  • Introduce yourself, your team, or organization to the IT4IT Standard

  • Instant 6 months access

  • 6 hours of course material

  • Quizzes and revision modules

  • Certificate of completion

  • 24/7 Tutor support


Course Syllabus - Download the Datasheet

  • Module 1: What’s the story?

    • Module One sets the scene by describing an unfolding age of digital disruption (DX), and goes on to sketch the current challenges faced by today’s IT management. The second half of the module then introduces the IT4IT standard and positions it as a response.

      1.1. Welcome
      1.2. Today’s landscape
      1.3. What is IT management and the IT4IT standard?
      1.4. IT management challenges
      1.5.An introduction to the IT4IT Reference Architecture
      1.6. Why use the IT4IT Reference Architecture?
      1.7. Relationship with ITIL and other best practices and frameworks

  • Module 2: The IT4IT standard in detail

    • Module Two goes into the IT4IT standard in much more detail. Starting with an in-depth study of the IT Value Chain, the module looks closely at each of the IT Value Streams in turn, before turning its attention to the IT4IT Reference Architecture.

      2.1. The IT Value Chain
      2.2. The IT Value Streams
      2.3. Strategy to portfolio (S2P) in detail
      2.4. Requirement to deploy (R2D) in detail
      2.5. Request to fulfill (R2F) in detail
      2.6. Detect to correct (D2C) in detail
      2.7. The IT4IT Reference Architecture in detail

  • Module 3: The benefits of using the IT4IT standard

    • This third module describes in detail the value and benefits that the IT4IT standard brings to the IT organization and its business, in particular the benefits that can be achieved by implementing the IT4IT Value Streams and the IT4IT Reference Architecture.

      3.1. The benefits of using the IT4IT standard
      3.2. The benefits of each IT Value Stream
      3.3. S2P: the benefits
      3.4. R2D: the benefits
      3.5. R2F: the benefits
      3.6. D2C: the benefits
      3.7. The supporting activities: the benefits

  • Module 4: The IT4IT benefits per stakeholder

    • This, the final module, provides a brief overview of the benefits grouped by stakeholder. The benefits of having an IT4IT standard can relate to the different groups taking part. The specific benefits are identified per involved party.

      4.1. Benefits per stakeholder
      4.2. The business user
      4.3. The IT organization
      4.4. The IT4IT organization
      4.5. The IT service provider
      4.6. The IT management software vendor


Exams / Assessments


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