Awareness: IT4IT™ eLearning - $129

IT4IT is all about running IT like a business, but what does this mean? The Good e-Learning IT4IT Awareness course introduces the purpose and processes of the IT4IT framework, positioning students to continue their studies and immediately start applying IT4IT to their organizations


  • Introduce yourself to the IT4IT Standard

  • 6 hours of course material

  • Includes quizzes and revision modules

  • Instant 6 months access

  • Certificate of completion

  • Expert tutor support

Awareness: IT4IT™

Course Overview - Watch the Trailer

This course covers everything you need to know about The Open Group’s IT4IT Standard, making it a perfect introduction for both individuals and teams.

It might be that your organization is implementing the standard, or is considering the value of doing so. You may be a decision-maker, or a potential user. You might be an IT professional, an HR executive, or an accountant. Whatever your background, the IT4IT Standard is something you need to be aware of!

This eLearning course outlines the importance of following a solid prescriptive reference architecture and discusses, in detail, the challenges faced by IT managers in the age of digital disruption.

Why you should take this course:

Although this course does not itself lead to any formal qualification or accreditation, it will put you in good shape to consider further IT4IT training. Please see our accredited IT4IT Foundation course.

Completing section one will give you a good idea of what the IT4IT Standard is about, and why it is so important for modern businesses. If you require more technical details, you can continue to section two, which really gets into the nuts and bolts of the IT4IT reference architecture. Section three offers a much closer look at the potential benefits of employing the IT4IT Standard, and in section four you will have the opportunity to further investigate the benefits of the standard according to your role in the organization.

At points during this IT4IT Awareness course, you will be asked questions that will help you retain your knowledge of the IT4IT Standard, think about what you have learned and consider how IT4IT has changed the way you think about your current work environment. Knowledge checks also appear at the end of each topic and there is even a comprehensive quiz at the end of the course.

Mark Smalley

Mark Smalley - Digital Transformation Expert

Also known as The IT Paradigmologist, Mark thinks, writes and speaks extensively about IT 'paradigms'. Mark is an IT Management Consultant and Global Ambassador at the ASL BiSL Foundation. He has spoken at hundreds of events in more than twenty countries around the world.

  Many individuals and corporates around the world use Good e-Learning to remain relevant in today's changing world. A good example is how their IT4IT courses help with digital transformation  

Students who complete this course will be able to:

  • Explain the problems that the IT4IT Reference Architecture can resolve

  • Understand the key demands & drivers for changing IT functions (to become a service broker & integrator), and hence the importance of IT4IT

  • Understand at a high level the IT4IT Standard, the IT4IT Value Streams and the IT4IT Reference Architecture

  • Understand the positioning of the IT4IT Standard versus other standards (such as ITIL), and understand how IT4IT is complementary to them

  • Introduce yourself to the IT4IT Standard

  • Instant 6 months access

  • 6 hours of course material

  • Quizzes and revision modules

  • Certificate of completion

  • Expert tutor support


Course Syllabus - Download the Brochure

  • Module 1: What’s the story?

    • Learning Objectives

      Module One sets the scene by describing an unfolding age of digital disruption (DX), and goes on to sketch the current challenges faced by today’s IT management. The second half of the module then introduces the IT4IT standard and positions it as a response.

      1.1. Welcome
      1.2. Today’s landscape
      1.3. What is IT management and the IT4IT standard?
      1.4. IT management challenges
      1.5.An introduction to the IT4IT Reference Architecture
      1.6. Why use the IT4IT Reference Architecture?
      1.7. Relationship with ITIL and other best practices and frameworks

  • Module 2: The IT4IT standard in detail

    • Learning Objectives

      Module Two goes into the IT4IT standard in much more detail. Starting with an in-depth study of the IT Value Chain, the module looks closely at each of the IT Value Streams in turn, before turning its attention to the IT4IT Reference Architecture.

      2.1. The IT Value Chain
      2.2. The IT Value Streams
      2.3. Strategy to portfolio (S2P) in detail
      2.4. Requirement to deploy (R2D) in detail
      2.5. Request to fulfill (R2F) in detail
      2.6. Detect to correct (D2C) in detail
      2.7. The IT4IT Reference Architecture in detail

  • Module 3: The benefits of using the IT4IT standard

    • Learning Objectives

      This third module describes in detail the value and benefits that the IT4IT standard brings to the IT organization and its business, in particular the benefits that can be achieved by implementing the IT4IT Value Streams and the IT4IT Reference Architecture.

      3.1. The benefits of using the IT4IT standard
      3.2. The benefits of each IT Value Stream
      3.3. S2P: the benefits
      3.4. R2D: the benefits
      3.5. R2F: the benefits
      3.6. D2C: the benefits
      3.7. The supporting activities: the benefits

  • Module 4: The IT4IT benefits per stakeholder

    • Learning Objectives

      This, the final module, provides a brief overview of the benefits grouped by stakeholder. The benefits of having an IT4IT standard can relate to the different groups taking part. The specific benefits are identified per involved party.

      4.1. Benefits per stakeholder
      4.2. The business user
      4.3. The IT organization
      4.4. The IT4IT organization
      4.5. The IT service provider
      4.6. The IT management software vendor


Exams / Assessments

Watch a Trailer Awareness: IT4IT™


Our Corporate Clients

Corporate Training Solutions

Good e-Learning specialize in delivering high-quality, fully-accredited online training to organizations around the world. Clients benefitting from our corporate services include Hewlett Packard Enterprise (HPE), IKEA, Oracle, British Standards Institute (BSI), United Parcel Service (UPS) and many more.

Not only do we offer a portfolio of award-winning accredited business & IT certifications, but we can also provide a market leading LMS solution (powered by Docebo), advanced management reporting, and a fully branded e-Commerce shop.

Course Brochure Download
  • Flexible Pricing: Our prices are reduced for groups of 10 or more and reduced even further for multi-course or site-licence deals

  • Buy on Credit: Unsure of how many licences you require? Want to buy multiple courses? Don't worry, take advantage of our credit system

  • Docebo LMS: Your own branded market-leading LMS platform where your students can access their courses and share knowledge

  • Management Reports: Advanced progress reports for managers to track the progress of teams or individuals against targets

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