Module 1: Course Overview
This module provides an introduction to this Managing Successful Programmes (MSP) Foundation course, as well as MSP itself. What is it? What is it used for? What makes MSP so unique?
The module will also outline the learning aims and objectives for the rest of the course.
Module 2: Programme Introduction and Principles
This module introduces students to what constitutes a ‘programme’ in an MSP environment. This includes:
Characteristics of MSP programmes and programme management
How different elements in programme management environments relate to each other
The triggers for vision-led, emergent and compliance programmes
Students will learn the three core concepts which make up MSP: ‘Principles’, ‘Governance Themes’ and ‘Transformational Flows’. This module will give particular focus to the Principles, which improve the probability of a programme successfully achieving its objectives. They include:
Remaining aligned with corporate strategy
Learning from experience
Designing and delivering a coherent capability
Focusing on benefits and threats to them
Envisioning and communicating a better future
Module 3: Governance Themes
This module goes into more detail about the nine Governance Themes of MSP:
Leadership and Stakeholder Engagement
Benefits Realisation Management
Blueprint Design and Delivery
Planning and Control
The Business Case
Risk Management and Issue Resolution
Students will learn to identify the most important roles in MSP governance: the Senior Responsible Owner (SRO), Programme Manager, Business Change Manager (BCM) and the Programme Office. They will also study the characteristics of MSP strategies and plans.
Module 4: Programme Organisation
This module will go into more detail about the roles defined in MSP: the Sponsoring Group, SRO, Programme Board, Programme Manager, BCM(s), Business Change Team and the Programme Office. This will include the typical membership found in the Sponsoring Group and Programme Board, the core functions and two distinct roles of the Programme Office, and the three features of an effectively organised MSP programme.
By the end of the module, students will be able to identify the purpose and responsibilities of the Sponsoring Group, Programme Board, SRO(s), Programme Manager, BCM(s), Business Change Team and Programme Office. They will also be able to recite the purpose of the MSP organisation structure.
Module 5: Vision
This module will cover the purpose and content of an MSP ‘Vision Statement’. Students will learn to identify the characteristics of a well-made vision statement and the types of content that they contain.
The module will also cover the main areas of focus for the ‘Vision’ Governance Theme in relation to the SRO(s), Programme Manager and BCM(s).
Module 6: Leadership and Stakeholder Engagement
This module will cover the topic of stakeholders, the role they play in MSP programmes and how programme managers must interact with them.
As well as the definition of ‘stakeholder’ in the context of MSP, students will learn to identify the purpose of:
The influence/interest matrix
The programme communications plan
The stakeholder map
The stakeholder engagement strategy
The ‘do-nothing vision'
Students will come to understand the importance of stakeholders to a programme and the impact it can have on them, depending on the level and type of stakeholder. The module will also cover the communication process, with students learning the four core elements of successful communication, how to make messages more effective and how to ensure stakeholder participation even with non-participative media.
The module will focus on the Governance Theme of ‘Leadership and Stakeholder Engagement’, as well as how it relates to the roles of SRO(s), Programme Managers, BCM(s) and Programme Offices.
Module 7: Benefits Management
This module covers the Benefits Management practices of MSP. Students will learn to identify the four critical validation tests of a ‘benefit’ (DOAM), as well as how benefits are best described using change terms.
Students will also come to understand how to identify the outputs, capabilities, outcomes, benefits and disbenefits in given programmes. They will also learn the purpose and activities of each step of the generic four-step cycle for managing benefits on any programme.
The module will then move on to the purpose of the benefits map and benefits profiles, and the content typically found within them.
By the end of the module, students will be familiar with the main areas of focus for the Governance Theme of ‘Benefits Realisation Management’ in relation to SRO(s), Programme Managers, BCM(s) and Programme Offices. They will also understand the reasons why benefits management can continue beyond the conclusion of a programme.
Module 8: Blueprint Design and Delivery
This module covers the design and delivery of blueprints, with particular focus on ‘POTI’ models (Processes, Organisation, Technology and Information).
Students will learn the definition of each element of POTI models, as well as the purpose and types of content typically found in MSP blueprints. They will also learn the specific purposes of tranches and work streams.
The module will also focus on the Governance Theme of ‘Blueprint Design and Delivery’, and how it relates to SRO(s), BCM(s), Programme Managers and Programme Offices.
Module 9: Planning and Control
This module covers the importance of programme planning and programme control. Students will look at the definition of ‘resources’ in MSP and how they relate to the Governance Theme of ‘Planning and Control’. The module will also cover the roles of SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to Planning and Control.
Students will learn the purpose of monitoring and controlling strategy, programme plans, projects dossiers, resource management plans and resource management strategies, as well as the content that is typically found in project dossiers. They will come to understand the ways in which live projects are monitored, and the three types of dependencies that must be managed during a programme.
Module 10: Business Case
This module focuses on the ‘Business Case’ Governance Theme. Students will learn to identify the purpose and types of content found in a typical business case, as well as the questions which it must be able to answer during the life cycle of a programme. The different types of programme costs will also be identified and explained.
Students will also focus on the roles played by SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to the Business Case Governance Theme.
Module 11: Risk and Issue Management
This module covers the Governance Theme of ‘Risk Management and Issue Resolution’. Students will learn to define ‘risk’, ‘issue’ and ‘configuration item’, while also learning the defined risk responses of MSP. They will also become familiar with the three perspectives associated with managing programme issues and risks.
By the end of the module, students will be able to identify descriptions of:
Risks (including causes, events and effects of threats and opportunities)
Defined risk responses
Typical sources of risks and issues
Students will also be able to identify the purpose of:
Programme and issue management
Issue management strategies
Probability impact grids
Summary risk profiles
Risk management strategies
The roles of SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to Risk Management and Issue Resolution will also be covered.
Module 12: Quality and Assurance Management
This module looks at how MSP practitioners can ensure that programmes are delivered with optimum quality. This will include a look at auditing, as well as the effectiveness of measurements, assurance reviews, P3M3 maturity assessments and gated reviews.
By the end of the module, students should be able to identify the purpose and scope of:
Programme quality and assurance
Information management plans
Information management strategies
Quality and assurance plans
Quality and assurance strategies
Programme quality management
Project quality management
Students will also cover the roles of SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to the MSP Governance Theme of Quality Management.
Module 13: Transformational Flow
This module focuses on the six MSP Transformational Flow Processes. Students will learn the name and sequencing of each process, as well as the three distinct sets of activities undertaken during the ‘Realising the Benefits’ Transformational Flow Process:
The module will highlight the reasons for:
Identifying and defining a programme
Managing the tranches
Delivering the capability
Realising the benefits
By the end of the module, students will know the purpose and types of content found in the programme mandate, programme brief and the programme definition document. They will also learn the purpose of the programme preparation plan and project brief. Finally, students will know the tests for programme closure and the reasoning behind the Transformational Flow Process of ‘Closing a Programme’.
Practice Exam Simulators
Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official MSP Foundation examination and offer students the questions with rationale to review the key points covered.
When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.