Foundation Module 1: Process Management, Lean Principles and Implementation
Module 1 will introduce you to the ways a Lean process can be implemented within an organizational environment.
The module will also touch upon on stakeholder management and communication. You will learn about the principles of Lean, the importance of Value and Value Stream Mapping.
Foundation Module 2: Process Flow, Risk Analysis and Claims Authorization
Module 2 will take you through the Lean process flow and the 5S Approach.
After completing the module, you will have an appreciation of the visual workspace application. You will understand the concept of process risk analysis and how to work with certain standard diagrams. You will also be learn how to evaluate and analyze risk.
Foundation Module 3: Change Process, Project Planning and Performance Management
In Module 3 you will learn how to manage the Lean process and the changes that will occur within the organization as a result of it.
You will also be prepared to deal with changes during the Lean implementation process. Additionally, this module will teach you about the Lean project planning and management process and the methods for problem solving and improving the methodology.
Finally, you will find learn how to plan and deploy a Lean implementation within your organization.
Foundation Module 4: Birthday Exercise
This module contains an interesting exercise to help you consolidate you knowledge of the learning outcomes in the previous modules.
The exercise is called the "Birthday Exercise" - hopefully you will find it interesting and instructive. The exercise will ask you to use Lean methodology to measure and improve a Birthday process.
Practitioner Module 1: Requirements, Constraints, Planning and Deploying Lean
In this module you will return to two of the five Lean principles discussed in Part 1; Value and Flow. Specifically, we will look at customer requirements, service and the identification of prohibitors in a process flow, so-called bottle necks or constraints.
We shall also consider visual management techniques and return to the Master Lean Belt project work that you have started previously.
Practitioner Module 2: Poka Yoke
This module focuses on a single main topic, Poka Yoke Mistake Proofing.
This is an important topic, because if a process is to be considered to be Lean, we need to reduce and eliminate mistakes that are made within the process. Having to find mistakes, and correct them wastes time, money and effort, causes delays and may directly lead to customer dissatisfaction.
Practitioner Module 3: Resistance, Financial Management and Constraints
This module deals with four topics of considerable importance when considering the implementation of a lean approach.
How to deal with resistance, the conflict between lean thinking and traditional financial management and Systems Thinking, often seen as synonymous or an alternative to the lean approach. And lastly, the Theory of Constraints.
Practitioner Module 4: The Process Design / Specification Process
This module advances the topics discussed in module 1 of the Lean Foundation (Part 1) e-Learning, Introduction to Process Management, with greater emphasis on implementation and the practical application of the principles of Process Management.
The techniques described in this module ensure that a full specification of a new process is produced, sot that IT can produce the system as actually required.
These techniques can be applied to the design of a new process from scratch, or to re-engineering an existing process.
Practitioner Module 5: Sustaining Improvement, Change and Managing Lean Teams
The Pursuit of Perfection and Sustaining Improvement, Planning & Deploying Lean Implementation in Your Organizations, Learning & Change, and Managing Lean Teams
This module deals with the fifth lean principal, `The Pursuit of Perfection` and how to sustain Lean improvement in an organization, as well as learning in relation to Lean, and the benefits of Lean teams.
Practitioner Module 6: Management and Leadership, and Creativity
This modules concerns the management and leadership required for successful lean implementation, as well as the relationship between Lean and the Six Sigma approach.
Practitioner Module 7: Quality Management and Root Cause Analysis
This module deals with two things: The relationship between Lean and Quality Management and the techniques and approach of Root Cause Analysis, which is essential for understanding the current situation and the problems that you are facing.
Practitioner Module 8: Maintaining Ongoing Process Integrity
This module will teach you about Maintaining Ongoing Process Integrity, and how to maintain improvements made to processes. Much of the content in this module will be very valuable.