Using BPMN to Identify and Eliminate Waste

Published: 2019-01-09

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About this Resource:

Process modeling can act as a useful precursor to process improvement. Examining processes for ‘waste’ involves focusing on the customer, and aiming to eliminate any activity that is not valuable from the customer’s perspective.

In this article, we examine four ‘patterns’ to look for on a BPMN model which might lead us to investigate potential waste.

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