Using BPMN to Identify and Eliminate Waste

Published: January 9, 2019

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About this Resource:

Process modeling can act as a useful precursor to process improvement. Examining processes for ‘waste’ involves focusing on the customer, and aiming to eliminate any activity that is not valuable from the customer’s perspective.

In this article, we examine four ‘patterns’ to look for on a BPMN model which might lead us to investigate potential waste.

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Content Expert:

Adrian Reed

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries.He is a Past President of the UK chapter of the IIBA® and he speaks internationally on topics relating to business analysis and business change. Adrian wrote the 2016 book ‘Be a Great Problem Solver… Now’ and the 2018 book ‘Business Analyst’.