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The Difference Between BRM and SLM image

The Difference Between BRM and SLM

The Difference Between BRM and SLM

Published: 2014-09-26

Business Relationship Management (BRM) and Service Level Management (SLM) both involve regular interaction with customers.

But each has a different purpose, and the nature of the interface with the customer differs in content and responsibilities.

In this interactive resource, we will discuss the main differences between the two.

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