ITIL: On your Best DevOps Behavior

Published: January 21, 2018

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About this Resource:

DevOps is cool. And hot. It’s one of the hottest IT trends in town. DevOps is a professional movement based on an emerging set of technical, organizational and cultural insights for fast delivery of resilient IT services, leading to a healthy workforce and bottom line results.

Approaches such as highly-automated continuous integration, continuous delivery and continuous deployment help to speed up the deployment of releases into production while at the same time improving availability, reliability and security. But this is all in vain if people don’t collaborate effectively. So, what constitutes good DevOps behavior?

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Content Expert:

Mark Smalley

Mark Smalley is a writer, speaker, and bridge builder at Smalley.IT. Mark’s main area of interest is the co-creation of value from IT investments.He is a contributor to many bodies of industry knowledge and has spoken at hundreds of events in more than thirty countries. He has also (co)authored many ITIL® 4 publications, most notably as lead editor of High-Velocity IT, that is referenced by Digital and IT Strategy.