ITIL: The Value of IT Operating Models

ITIL: The Value of IT Operating Models

ITIL: The Value of IT Operating Models

Published: 2018-02-19

People often talk about IT operating models, but what do they actually mean when they say, for instance, "we need to transform our IT operating model"?

In this ITIL article IT Service Management expert Mark Smalley takes a look at the value of IT operating models.

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