Learning ITIL Poster 10 - The Problem Management Process (3 of 3)

Learning ITIL Poster 10 - The Problem Management Process (3 of 3)

Learning ITIL Poster 10 - The Problem Management Process (3 of 3)

Published: 2014-08-05

The Problem Management Process flow contains 10 steps. In many ways it is similar to the Incident Process.

In this poster (part 3 of 3), we will look at problem resolution, problem closure and major problem review stages.

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