Learning ITIL Poster 31 – The 4 Ps of Service Strategy

Published: June 15, 2016

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About this Resource:

In the latest of our Learning ITIL Poster series we’ll explain how the 4 Ps of Service are vital to any planning strategy.

The 4 Ps are the four forms of strategy that should be present whenever a strategy is defined. A service provider’s perspective and position will allow it to develop plans that, if executed, using patterns of repeatable actions will ensure that the service provider achieves its strategic objectives.

Download this Learning ITIL poster today to learn how the 4Ps of Service Strategy can benefit you and your organization!

Content Expert:

Liz Gallacher

Liz provides consultancy and training on all aspects of IT Service Management but mostly focused on the ITIL framework. Her experience over the past 20 years has been a mixture of consultancy, training and implementation.She has worked for Central Government departments, global organisations, the NHS and many others and deliver training worldwide, with courses in India, China, Australia, New Zealand, the Philippines, Germany and South Africa as well as the UK.