Learning ITIL Poster 33 - Utility and Warranty

Published: 2016-08-08

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About this Resource:

In this poster we provide a reminder of the important aspects of utility and warranty.

Utility describes ‘fit for purpose’, and warranty describes ‘fit for use’, these are critical concepts that support the whole of the service life-cycle.

The poster will cover:

- What does the service do?
- The features, inputs and outputs
- How well does the service do it?
- Capacity, performance, availability

Download this poster today to benefit both you and your organization!