An Introduction to the Range of ITIL Qualifications

ITIL is a renowned IT service management (ITSM) practice with thousands of worldwide practitioners. In this video, Mike from Good e-Learning looks at the path for gaining ITIL qualifications, from ITIL Foundation right through to ITIL Expert. Contact Good e-Learning today to learn more!

Published: Thursday, August 27, 2015

ITIL is easily one of the most popular frameworks in IT Service Management (ITSM), with ITIL certifications offering a number of advantages for both businesses and practitioners. Given the widespread and growing reliance on IT that modern businesses all share, the ability to make IT services and processes as reliable, successful and effective as possible is absolutely essential.

In this video, Mike from Good e-Learning looks at the certification path for ITIL V3 qualifications. After starting with an ‘ITIL Foundation’ certification, students can choose several modules from either the ITIL ‘Intermediate Lifecycle’ or ‘Intermediate Capability’ groups. Once they acquire enough ITIL credits, students can then move on to the ‘Managing Across the Lifecycle (MALC)’ module. Successfully passing the ITIL MALC examination will then qualify students as ‘ITIL Experts’.

In order to become an ‘ITIL Master’, a student must gain an ITIL Expert certification and demonstrate at least five years of experience in a management or leadership role related to ITIL. They must also submit both a proposal for a service improvement and a work package which demonstrates their ability to apply ITIL to a real-world scenario. Finally, they must complete an interview with an official ITIL assessment panel.

Interested in starting or furthering your ITIL certification path? Good e-Learning offers a variety of IT service management courses covering the entire ITIL spectrum. This includes a package focusing on the ITIL Foundation certification, a course for each ITIL Intermediate module and even an ITIL Expert Certification Suite, which can help students become fully qualified ITIL Experts even if they are starting from scratch!

Interested in learning more? Browse our full portfolio of Business & IT courses or visit our FREE downloads area for a wide range of posters, whitepapers, case studies and more from leading industry experts.

ITIL 4 Foundation Training
  • Facebook Share
  • Twitter Share
  • Google Share
  • LinkedIn Share
Our Accreditations