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AgileSHIFT® Certification eLearning - $699 (with exam)

Earn your AgileSHIFT Certification with this online course from Good e-Learning! Learn the fundamental importance of enterprise agility and change management. By the end of the course, students will be fully equipped to enable changes across their businesses.


Exam pledge - FREE resit! View Ts & Cs

Key Features

  • Fully accredited training course

  • FREE exam voucher

  • Eligible for Exam Pledge (FREE resit)

  • 98% average first time pass rate

  • 6 months access

  • 14+ hours of course material

  • Exam simulator & revision modules

  • Expert tutor support

  • Fully mobile compatible

  • Market leading course

Course Overview - Try a Free Module

AgileSHIFT® Certification

AgileSHIFT is a new framework created by AXELOS Limited. It is designed to enable ‘enterprise agility’, which refers to an organization’s ability to make beneficial changes quickly and efficiently. Common changes include incorporating new technology, entering new markets, responding to competitor activity or even preparing for developments like GDPR.

This AgileSHIFT training course from Good e-Learning (including a FREE exam voucher) is designed to give students a clear understanding of the framework. They will learn how to recognize opportunities for change, as well as how to interact with other business functions in order to support transformation. They will also learn the value of embracing an agile approach, which can leave companies far better able to adapt at short notice.

Why take this course?

What makes AgileSHIFT unique is its focus on upskilling entire organizations rather than individuals or isolated teams. The value of transformational change is taught to virtually all departments, including Finance, HR, Operations, Sales, Marketing and Legal. This approach can help to create a culture of enterprise agility, where holistic support enables transformation projects to proceed as efficiently as possible.

This AgileSHIFT course is designed to fully illustrate when, why and how transformational change takes place in an organization. Students will be taught how they can enable enterprise agility by embracing agile and lean. Most importantly, students will learn the importance of interdepartmental collaboration for supporting changes. By creating a permanent workplace-wide culture of agility, they can equip their business to adapt quickly whenever an opportunity appears.

In order to sit the AgileSHIFT Certification exam, AXELOS requires students to attend a training course delivered by an accredited training provider. Not only is this course fully accredited, but students can enjoy highly-engaging content, as well as practice exam questions and even expert tutor support to help them cement what they learn.

Not only does Good e-Learning provide engaging online training materials, but we also make our courses mobile-accessible and provide a FREE exam voucher for when students are ready to sit their AgileSHIFT Certification examinations.

This course is ideal for:

  • Anyone wishing to understand the advantages of agile and lean ways of working and learn exactly how valuable interdepartmental cooperation is for enabling change

  • Employees in Customer Service that may need to update their daily processes at least once every few years

  • Anyone wishing to be confident in instigating, supporting and delivering transformational change

  • Teams who want to enable transformation efficiently and reap the benefits of enterprise agility

  • Anyone within an organization wishing to benefit from studying the framework, regardless of their background, department or level of seniority

  • Anyone wanting to pass the official AgileSHIFT exam


Claudine Peet - Project & Change Management Expert, Author, Training Consultant, Good e-Learning Ambassador

Claudine Peet

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  Good e-Learning courses provide a holistic approach to learning - with very clear instructional videos, excellent scenarios and examination simulations which provide the learner with everything they need to prepare for and be successful in the examination  

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Course Syllabus - Download the Datasheet

An Introduction to AgileSHIFT

Learning Objectives

This module introduces you to the main features of the course, the learning plan, the aims and objectives, and the structure.

It also offers a syllabus, a diagram pack and covers some of the most frequently asked questions about AgileSHIFT.

In addition, it will provide students with extra resources, such as canvases, agendas and further reading lists.

Module 1: Overview of AgileSHIFT

Learning Objectives

Module one presents an overview of AgileSHIFT. It starts the discussion around principles, practices, disruptors and transformation and explores the complexity of organizational relationships.

By the end of the module, students will be able to describe:

What AgileSHIFT is
The purpose of AgileSHIFT
Who AgileSHIFT is aimed at

Module 2: A Changing Context

Learning Objectives

Module 2 presents the rationale for AgileSHIFT. It covers technological and social change and how these factors affect businesses.

By the end of the module, students will be able to describe:

Change, disruption and the concept of VUCA
Enterprise agility
How organizations can respond to an ever changing world

Module 3: The AgileSHIFT Framework

Learning Objectives

Module 3 presents the AgileSHIFT framework. It covers how to apply the framework to an organization to enable greater agility.

By the end of the module, students will be able to describe:

AgileSHIFT principles - which guide the organization
AgileSHIFT practices - which provide practical guidance on how an organization can become more agile

Module 4: AgileSHIFT Principles

Learning Objectives

Module 4 explores the AgileSHIFT principles in detail. It will go through each of the 5 AgileSHIFT principles.

By the end of this module, students will understand:

How to embrace change
How to focus on the co-creation of customer value
How to develop an environment where everybody adds value
How to challenge the status quo
How to tailor an approach

Module 5: AgileSHIFT Practices

Learning Objectives

Module 5 explores the AgileSHIFT practices in detail. It will go through each of the 5 AgileSHIFT practices.

By the end of this module, students will understand:

How to engage stakeholders
How to build collaborative teams
How to plan to be flexible and adaptable
How to deliver iteratively and incrementally
How to measure value

Module 6: AgileSHIFT Roles

Learning Objectives

Module 6 introduces AgileSHIFT roles. It covers the roles and responsibilities of each group and how they can work together to ensure greater organizational agility.

By the end of the module, students will understand the role of:

The AgileSHIFT Team
The AgileSHIFT Coach
The AgileSHIFT Sponsor

Module 7: AgileSHIFT Workflow

Learning Objectives

Module 7 presents the AgileSHIFT workflow in detail. It covers how AgileSHIFT is used to support the enterprise agility journey.

By the end of the module, students will be able to describe:

The iteration start-up
The start-up go/no go decision
The close out of work

Module 8: An AgileSHIFT Iteration

Learning Objectives

Module 8 goes through the stages of an AgileSHIFT iteration in detail. It covers how AgileSHIFT encourages users to adopt an iterative delivery method empowered by several roles, workflows, tools, competencies and techniques.

By the end of the module, students will understand:

Iteration planning
Daily stand-ups
The value demo
The retrospective
Cancelling an iteration

Practice Exam Simulators

Learning Objectives

Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official Axelos AgileSHIFT examination and offer students the questions with rationale to review the key points covered.

When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.


Exams / Assessments

In order to achieve your AgileSHIFT certification, you will need to pass the official Axelos AgileSHIFT examination.

This course comes with mock exams to help students prepare for the real thing, a FREE exam voucher, and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!

You can take the exam online (virtually) using a service provided by PeopleCert.

Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.

What you need to know about the exam:

  • This is a multiple choice exam consisting of 33 questions

  • There is a time limit of 45 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 60%: you must get 20 out of 33 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 57 minutes

AgileSHIFT® Certification


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Exam Pledge from Good e-Learning

At Good e-Learning, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Good e-Learning course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.