

Student Review
Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL 4 Strategist: Direct, Plan & Improve (DPI) certification with the award-winning team at Good e-Learning!
With IT being such an integral part of modern business, the capacity for long-term planning and improvement is essential for successful organizations. ITIL DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organizational change management and overseeing Governance, Risks & Compliance (GRC). It is ideal for organizations wishing to plan, enable, and measure long-term changes whilst also justifying them to stakeholders and firmly establishing environments of continuous learning. Kickstart your ITIL 4 training today!
Who is this course aimed at?
ITIL students aiming to reach the level of 'ITIL Master'
Anyone hoping to pass the ITIL 4 Strategist: Direct, Plan & Improve (DPI) exam
Continuous improvement managers, change managers, IT operations managers, enterprise architects, service designers, risk managers, compliance managers, cloud systems engineers, and similar roles
Organizations wishing to adopt the best practices of ITIL DPI
Managers seeking to become more qualified in ITIL in order to take on more responsibilities and higher-paying roles
What will you learn by taking this course?
How to properly plan, review and improve products and services
How to oversee organizational change and interface with Governance, Risk, and Compliance (GRC)
How to create a 'learning and improving' IT organization
How to apply the concepts covered in the course to real-world organizations
Supportive and practical skills that can help with properly directing, planning, and improving organizational IT practices
How Lean and Agile ways of working can be leveraged for an organization’s advantage
Everything needed to pass the official ITIL 4 DPI exam
Why should you take this course?
Good e-Learning was independently certified as a 'Market Leader' for ITIL training by Course Conductor
The course features regular knowledge checks to help students retain their training, along with a practice exam simulator to help them prepare for the ITIL DPI examination
The course features interactive slides, instructor-led videos, and other assets created alongside experienced subject matter experts
Passing all the ITIL 4 modules is a requirement for reaching the level of 'ITIL Master'
We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)
This course is fully accredited by PeopleCert on behalf of AXELOS