As well as in-depth visual learning, this course contains audio and video narratives, quizzes and practice exams to provide the best learning experience possible. View the video below or click on the screenshots to see a larger version.
ITIL Service Design is a free-standing qualification and is one of five ITIL Service Lifecycle modules that can work towards you achieving your ITIL expert qualification.
The purpose of this course is to help you gain a detailed understanding on industry practices in service management as documented in the ITIL Service Design publication.
This course focuses on the design of IT services and covers the architectures, processes, policies and documentation that will enable you to design services that meet the needs of the organization or programme.
With this course, you'll receive 6 months access from the date of purchase as well as FREE 24 hour tutor support!