Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL Service Design (SD) certification with the award-winning online training team at Good e-Learning!
Service Design is an essential part of the ITIL Service Lifecycle, with both IT and business management elements playing a crucial role in designing, changing, and improving IT-powered services. This Good e-Learning course will teach you everything you need to know about the tools, processes, and best practices of ITIL Service Design, as well as how it interacts with other stages in the Service Lifecycle. Kickstart your ITIL V3 training today and take another step towards becoming a certified ITIL Expert!
Who is this course aimed at?
Learners of ITIL V3 who have passed the ITIL Foundation exam and want to reach the rank of ITIL Expert or ITIL Master
Learners seeking a practical understanding of the Service Design stage of the ITIL Service Lifecycle
Learners and organizations interested in studying how to design services in the context of large-scale IT strategies
Businesses and organizations looking to fully adopt ITIL V3’s best practices
Anyone seeking to pass the ITIL Service Design (SD) exam on their first attempt
What will you learn by taking this course?
A complete overview of the Service Design stage of the IT Service Lifecycle
Related activities such as management-level concepts and core information
How to understand and utilize the principles, processes, tools, and other elements of this crucial ITIL Service Lifecycle stage
Everything needed to pass the official ITIL Service Design (SD) exam
Why should you take this course?
ITIL V3 and ITIL 4 are two of the world’s most popular methodologies for IT service management
Good e-Learning is an award-winning training provider, as well as an accredited ‘Market Leader’ for ITIL training
As well as regular knowledge checks, the course also features a practice exam simulator to help students retain their training and prepare for the ITIL Service Design examination
Learners can enjoy instructor-led videos, custom graphics, interactive slides, and other online training assets created by experts in both ITIL and online training
Passing the ITIL Service Design exam will earn a candidate three credits to go towards taking the Managing Across the Lifecycle (MALC) exam
We offer each student 6 months of access, a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)