Wasn't sure if I should do in-class or self paced. The ITIL training from Good e-Learning was well organized and the quizzes were a great recap. I passed the exam!
About this course:
Earn your ITIL Service Strategy (SS) certification with the award-winning team at Good e-Learning!
Strategy is an essential part of the ITIL Service Lifecycle, with ITIL practitioners following strict processes to define value, analyze markets, and create plans for services that will fulfill all key requirements for customers and stakeholders. This Good e-Learning course covers everything you need to know about Service Strategy and how it relates to other elements of the Service Lifecycle. Kickstart your ITIL V3 training today and get one step closer to becoming an ITIL Expert!
Who is this course aimed at?
ITIL V3 learners planning to reach the rank of ITIL Expert or ITIL Master
Learners and organizations interested in the role that IT services play in achieving business and customer-centric objectives
Anyone seeking a practical understanding of the Service Strategy stage of the ITIL Service Lifecycle
Organizations wishing to fully adopt ITIL V3’s best practices
Anyone seeking to pass the ITIL Service Strategy (SS) exam on their first attempt
What will you learn by taking this course?
How to demonstrate an understanding of the risks and success factors used to develop and progress strategies within an organization or program
A complete overview of defining ‘service value’, business-case development, service assets, market analysis, and different types of service providers
A full understanding of customer business objectives and priorities, as well as the role that IT services play in achieving them
Everything needed to pass the official ITIL Service Strategy (SS) exam
Why should you take this course?
ITIL is one of the world’s most popular frameworks for IT service management and optimization
Good e-Learning is not only an award-winning online training provider but also an accredited ‘Market Leader’ for ITIL training
The course features a practice exam simulator, as well as regular knowledge checks to help learners cement their training
The course comes with interactive slides, instructor-led videos, customized graphics, and other online training assets created with help from experienced subject matter experts
Good e-Learning courses can be accessed via the Docebo app, so students can study any time, anywhere
Passing the ITIL Service Strategy (SS) exam will earn a candidate three credits to go towards taking the Managing Across the Lifecycle (MALC) exam
We offer each student 6 months of access, a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)