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This MSP Foundation and Practitioner course offers an excellent introduction to the key concepts, responsibilities and facts that make up the principles and governance themes of MSP project management, as well as the six MSP Transformational Flow Processes. It then goes into more detail on how to adapt and apply MSP in practice, in-order to make highly valuable contributions to programme management teams including leading, supporting or providing advice on programme management within an MSP environment.
This course provides everything students need to pass the MSP Foundation and MSP Practitioner examinations. This includes both practice examinations and FREE exam vouchers for the real thing. An MSP Foundation certification is required to be able to sit the MSP Practitioner exam.
Why take this course?
Managing Successful Programmes (MSP) is an internationally acclaimed programme management methodology. It provides a structured framework for breaking down complex programmes into easily manageable projects, enabling practitioners to better support high-priority business objectives. At the same time, MSP remains flexible enough that it can be applied to programmes regardless of size, industry or location.
This course offers an excellent fast track for you to earn your MSP Practitioner certification, not only enabling you to make major contributions to programme management within your organization, but also leaving you with a highly valuable qualification.
Using MSP offers a number of potential benefits. The framework has been used to help facilitate change and risk assessment, improve customer experiences, support business goals and more. Whatever a programme might entail, MSP can be used to ensure that objectives can be reached on time, within budget and with maximum quality, all while maintaining a focus on business objectives.
This course is designed to fully equip you to pass the MSP Foundation and MSP Practitioner examinations. You will be assessed at the end of each module to ensure that you understand the content. Successfully passing both examinations will demonstrate that you can identify, specify and document a coherent programme vision that is perfectly aligned with the strategic aims of your organization.
Students who take this course will learn:
The concepts, responsibilities and key facts of the principles and governance themes of MSP
The six MSP Transformational Flow Processes
How to create and tailor MSP frameworks for real-world organizations
How to apply MSP practices and principles at a strategic level in different scenarios
How to make a valued contribution to programme management teams, whether in the context of support, organization, advising, managing or leading
Everything needed to pass the official MSP Foundation and MSP Practitioner exams
Claudine Peet - Training Consultant, Project & Change Management Expert, Good e-Learning Ambassador
Good e-Learning courses provide a holistic approach to learning - with very clear instructional videos, excellent scenarios and examination simulations which provide the learner with everything they need to prepare for and be successful in the examination
Foundation Module 1: Course Overview
This module provides an introduction to this Managing Successful Programmes (MSP) Foundation course, as well as MSP itself. What is it? What is it used for? What makes MSP so unique?
The module will also outline the learning aims and objectives for the rest of the course.
Foundation Module 2: Programme Introduction and Principles
This module introduces students to what constitutes a ‘programme’ in an MSP environment. This includes:
Characteristics of MSP programmes and programme management
How different elements in programme management environments relate to each other
The triggers for vision-led, emergent and compliance programmes
Students will learn the three core concepts which make up MSP: ‘Principles’, ‘Governance Themes’ and ‘Transformational Flows’. This module will give particular focus to the Principles, which improve the probability of a programme successfully achieving its objectives. They include:
Remaining aligned with corporate strategy
Learning from experience
Designing and delivering a coherent capability
Focusing on benefits and threats to them
Envisioning and communicating a better future
Foundation Module 3: Governance Themes
This module goes into more detail about the nine Governance Themes of MSP:
Leadership and Stakeholder Engagement
Benefits Realisation Management
Blueprint Design and Delivery
Planning and Control
The Business Case
Risk Management and Issue Resolution
Students will learn to identify the most important roles in MSP governance: the Senior Responsible Owner (SRO), Programme Manager, Business Change Manager (BCM) and the Programme Office. They will also study the characteristics of MSP strategies and plans.
Foundation Module 4: Programme Organisation
This module will go into more detail about the roles defined in MSP: the Sponsoring Group, SRO, Programme Board, Programme Manager, BCM(s), Business Change Team and the Programme Office. This will include the typical membership found in the Sponsoring Group and Programme Board, the core functions and two distinct roles of the Programme Office, and the three features of an effectively organised MSP programme.
By the end of the module, students will be able to identify the purpose and responsibilities of the Sponsoring Group, Programme Board, SRO(s), Programme Manager, BCM(s), Business Change Team and Programme Office. They will also be able to recite the purpose of the MSP organisation structure.
Foundation Module 5: Vision
This module will cover the purpose and content of an MSP ‘Vision Statement’. Students will learn to identify the characteristics of a well-made vision statement and the types of content that they contain.
The module will also cover the main areas of focus for the ‘Vision’ Governance Theme in relation to the SRO(s), Programme Manager and BCM(s).
Foundation Module 6: Leadership and Stakeholder Engagement
This module will cover the topic of stakeholders, the role they play in MSP programmes and how programme managers must interact with them.
As well as the definition of ‘stakeholder’ in the context of MSP, students will learn to identify the purpose of:
The influence/interest matrix
The programme communications plan
The stakeholder map
The stakeholder engagement strategy
The ‘do-nothing vision'
Students will come to understand the importance of stakeholders to a programme and the impact it can have on them, depending on the level and type of stakeholder. The module will also cover the communication process, with students learning the four core elements of successful communication, how to make messages more effective and how to ensure stakeholder participation even with non-participative media.
The module will focus on the Governance Theme of ‘Leadership and Stakeholder Engagement’, as well as how it relates to the roles of SRO(s), Programme Managers, BCM(s) and Programme Offices.
Foundation Module 7: Benefits Management
This module covers the Benefits Management practices of MSP. Students will learn to identify the four critical validation tests of a ‘benefit’ (DOAM), as well as how benefits are best described using change terms.
Students will also come to understand how to identify the outputs, capabilities, outcomes, benefits and disbenefits in given programmes. They will also learn the purpose and activities of each step of the generic four-step cycle for managing benefits on any programme.
The module will then move on to the purpose of the benefits map and benefits profiles, and the content typically found within them.
By the end of the module, students will be familiar with the main areas of focus for the Governance Theme of ‘Benefits Realisation Management’ in relation to SRO(s), Programme Managers, BCM(s) and Programme Offices. They will also understand the reasons why benefits management can continue beyond the conclusion of a programme.
Foundation Module 8: Blueprint Design and Delivery
This module covers the design and delivery of blueprints, with particular focus on ‘POTI’ models (Processes, Organisation, Technology and Information).
Students will learn the definition of each element of POTI models, as well as the purpose and types of content typically found in MSP blueprints. They will also learn the specific purposes of tranches and work streams.
The module will also focus on the Governance Theme of ‘Blueprint Design and Delivery’, and how it relates to SRO(s), BCM(s), Programme Managers and Programme Offices.
Foundation Module 9: Planning and Control
This module covers the importance of programme planning and programme control. Students will look at the definition of ‘resources’ in MSP and how they relate to the Governance Theme of ‘Planning and Control’. The module will also cover the roles of SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to Planning and Control.
Students will learn the purpose of monitoring and controlling strategy, programme plans, projects dossiers, resource management plans and resource management strategies, as well as the content that is typically found in project dossiers. They will come to understand the ways in which live projects are monitored, and the three types of dependencies that must be managed during a programme.
Foundation Module 10: Business Case
This module focuses on the ‘Business Case’ Governance Theme. Students will learn to identify the purpose and types of content found in a typical business case, as well as the questions which it must be able to answer during the life cycle of a programme. The different types of programme costs will also be identified and explained.
Students will also focus on the roles played by SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to the Business Case Governance Theme.
Foundation Module 11: Risk and Issue Management
This module covers the Governance Theme of ‘Risk Management and Issue Resolution’. Students will learn to define ‘risk’, ‘issue’ and ‘configuration item’, while also learning the defined risk responses of MSP. They will also become familiar with the three perspectives associated with managing programme issues and risks.
By the end of the module, students will be able to identify descriptions of:
Risks (including causes, events and effects of threats and opportunities)
Defined risk responses
Typical sources of risks and issues
Students will also be able to identify the purpose of:
Programme and issue management
Issue management strategies
Probability impact grids
Summary risk profiles
Risk management strategies
The roles of SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to Risk Management and Issue Resolution will also be covered.
Foundation Module 12: Quality and Assurance Management
This module looks at how MSP practitioners can ensure that programmes are delivered with optimum quality. This will include a look at auditing, as well as the effectiveness of measurements, assurance reviews, P3M3 maturity assessments and gated reviews.
By the end of the module, students should be able to identify the purpose and scope of:
Programme quality and assurance
Information management plans
Information management strategies
Quality and assurance plans
Quality and assurance strategies
Programme quality management
Project quality management
Students will also cover the roles of SRO(s), Programme Managers, BCM(s) and Programme Offices in relation to the MSP Governance Theme of Quality Management.
Foundation Module 13: Transformational Flow
This module focuses on the six MSP Transformational Flow Processes. Students will learn the name and sequencing of each process, as well as the three distinct sets of activities undertaken during the ‘Realising the Benefits’ Transformational Flow Process:
The module will highlight the reasons for:
Identifying and defining a programme
Managing the tranches
Delivering the capability
Realising the benefits
By the end of the module, students will know the purpose and types of content found in the programme mandate, programme brief and the programme definition document. They will also learn the purpose of the programme preparation plan and project brief. Finally, students will know the tests for programme closure and the reasoning behind the Transformational Flow Process of ‘Closing a Programme’.
Practice Exam Simulators
Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official MSP Foundation examination and offer students the questions with rationale to review the key points covered.
When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.
Practitioner Module 1: Principles and Governance Overview
Module 1 covers the key concepts relating to the principles, governance themes and transformational flow of MSP, and how they relate to each other. It goes through the drivers that cause organizations to initiate change programs, the areas that may be affected by changes and the different impacts that a program can have. Finally, it covers the program information baselines and the reasons why business alignment is important.
By the end of the module, students should be able to identify if a change initiative should be managed as a program or project. They should also have a clear understanding of how each role contributes to program governance through a program’s lifecycle.
Practitioner Module 2: Organization and the Programme Office
Module 2 examines the key concepts relating to the governance theme of ‘Organization’, together with the ‘Programme Office (PO)’.
It also identifies the key attributes and activities developed by the members of a program and covers the transformational flow activities associated with the Organization theme.
Practitioner Module 3: Vision
Module 3 covers the governance theme of ‘Vision’ and goes through the reasons why making major changes to a vision statement should be avoided.
It specifies which activities and roles are involved in the transformational flow, as well as those used for the development and maintenance of vision statements.
Practitioner Module 4: Leadership and Stakeholder Engagement
This module describes the steps of the stakeholder engagement cycle. It covers the typical contents and factors which must be considered for:
The stakeholder engagement strategy
The stakeholder map
The program communications plan
Business change management
The influence/interest matrix
It also outlines the major roles involved in stakeholder engagement, as well as their respective responsibilities, and describes the transformational flow activities associated with the governance theme of ‘Leadership and Stakeholder Engagement’.
Practitioner Module 5: Benefits Management
Module 5 is dedicated to the governance theme of ‘Benefits Management’. It covers the drivers for Benefits Management and benefits categorization, including:
The ‘3 Es’ of categorization by value
KPIs and benefit measurements
The differences between cashable and non-cashable benefits
Types of corporate objectives which benefits may support
Level of risk
It also describes the typical contents and/ or format of:
Benefits management strategies
Benefits realization plans
Lastly, this module identifies specific roles and responsibilities and goes through the transformational flow activities associated with the governance theme of Benefits Management.
Practitioner Module 6: Blueprint Design and Delivery
Module 6 covers the governance theme of ‘Blueprint Design and Delivery’. It covers the theme’s main characteristics, such as the nature of collaboration between Blueprint Design and Delivery, the other governance themes and the documents with which it should be aligned.
The module describes the purpose of ‘options analysis’ and the factors which need to be considered when arranging solutions into projects, tranches and workstreams.
Finally, it covers the transformational flow activities associated with Blueprint Design and Delivery, as well as the specific roles and responsibilities within the theme.
Practitioner Module 7: Planning and Control
Module 7 covers the key concepts relating to the governance theme of ‘Planning and Control’, with careful attention to:
Monitoring and controlling strategy
The program plan and project plan
The projects dossier and project briefs
The resource management plan and resource management strategy
The benefit profiles and benefits realization plan
To conclude, it describes how each role should apply the guidance provided by the ‘Planning and Control’ theme throughout the life of a program, and identifies transformational flow activities associated with the theme.
Practitioner Module 8: Risk and Issue Management
Module 8 covers the governance theme of ‘Risk and Issue Management’. It gives special attention to the purpose of the principles of program risk management, the principal areas of risk, and the issues found in each of the four organizational perspectives.
It goes into detail about the:
Issue register and issue management strategy progress report (risk and issue)
Risk management strategy
Risk evaluation techniques and how to calculate expected value
Risk management framework and cycle
Issue management framework and cycle
Configuration management steps and the basic steps of change control
Probability impact grids and summary risk profile
Additionally, the module describes risk appetite, risk tolerance thresholds and the characteristics of early warning indicators.
Lastly, it makes a distinction between risks and issues from each perspective and determines how each role should apply the guidance provided by the Risk and Issue Management theme throughout the life of a program.
Practitioner Module 9: Business Case
Module 9 is dedicated to the ‘Business Case’ theme.
During this module, learners will discover more about the relationships that exist between a business case and the principles of MSP. Students will also learn what is involved in managing a business case.
The module also covers the ‘programme information’ (documents) that need to be reviewed following any significant changes to a business case. It then draws a link between a program’s business case and the business cases of its various projects.
Additionally, the module goes through the concept and use of the net benefit line, determines how each role should apply the guidance provided by the Business Case theme and, lastly, describes the transformational flow activities associated with the theme.
Practitioner Module 10: Quality and Assurance Management
Module 10 covers the key concepts around the ‘Quality and Assurance Management’ theme, with specific attention to:
The information management plan and information management strategy
The quality and assurance plan and quality and assurance strategy
The module defines the characteristics of the techniques that may be used to help ensure that a program is being delivered optimally, and specifies the different purposes of health checks and maturity assessments.
It goes on to cover the evolution of information baselines and the critical success factors that underpin successful information management systems. Lastly, it identifies the major roles, responsibilities and transformational flow activities associated with the Quality and Assurance Management theme.
Practitioner Module 11: Transformational Flow
This last module covers the key concepts relating to the transformational flow and its six processes, together with their specific inputs, activities and outputs. It classifies the roles, accountabilities and responsibilities for each one of the processes and identifies appropriate information for inclusion in the:
Program preparation plan
Program definition document
To conclude, it describes the formal approvals required during the life of a program and analyzes the reasons for program closure.
Practice Exam Simulators
Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official MSP Practitioner examination and offer students the questions with rationale to review the key points covered.
When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.
Exams / Assessments
In order to achieve your MSP Foundation and MSP Practitioner qualifications, you will need to pass the associated examinations. Passing the MSP Foundation exam is also a prerequisite for sitting the MSP Practitioner examination.
You can take the exam online (virtually) using a service provided by PeopleCert.
This course comes with mock exams to help students prepare for the real thing, FREE exam vouchers, and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!
Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.
MSP Foundation exam:
This is a multiple choice exam consisting of 75 questions
There is a time limit of 60 minutes to complete the exam
The exam is closed book, with only the provided materials being permitted for use
The pass mark for the exam is 50%: you must get 35 out of 70 questions correct
In countries where English is a second language, the time allocated for the exam is extended to 75 minutes
MSP Practitioner exam:
All questions are multiple choice
Open book (only official hard copies of the Managing Successful Programmes Guide will be allowed. Printed PDF copies and digital copies stored on electronic devices will not be permitted in exam environments)
Students may use annotated or tabulated hard copies in the exam. However, these copies may not contain additional loose papers or notes
There are 8 questions, with a total of 80 marks available
40 marks are required to pass (50%)
Candidates will have two and a half hours (150 minutes) to complete the exam, with no additional reading time
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