This course builds on the content covered in MSP Foundation (level 1). Students will come to understand MSP well enough to be able to adapt and apply it in practice, allowing them to make invaluable contributions to programme management teams. This can include assisting teams in managerial, leadership, advisory or support roles in an MSP environment.
Students will receive everything needed to pass the MSP Practitioner examination. Passing MSP Foundation is a prerequisite for taking this exam. At the end of the course, students can take part in a practice exam and upon successful completion, request a FREE exam voucher to take the official MSP Practitioner examination.
Why take this course?
Managing Successful Programmes (MSP) is a widely acclaimed programme management methodology. It offers a highly flexible approach which breaks programmes down into well-clarified projects, making it easier for practitioners to ensure that their work can support high-priority business objectives.
This course is designed to fully equip you to pass the MSP Practitioner examination and provides everything you need to take the next step following MSP Foundation. You will learn to create, apply and amend MSP strategies for individual programmes, allowing you to make significant contributions to programme management within your organization.
One of the biggest advantages of using MSP is its flexibility. MSP project management has been applied by professionals the world over in a variety of different industries. It can also be used regardless of a programme’s purpose, with practitioners having used MSP for risk management, change management, boosting the value of customer experiences and much more. Whatever your programme may be, MSP can ensure that you meet your objectives within budget, on time and with maximized quality.
Students who take this course will learn:
All examinable content for the MSP Practitioner exam
How to explain and apply MSP principles, themes and transformational flow processes
The relationship between the MSP principles, themes and transformational flow processes
How to adapt and apply MSP for given scenarios and programmes
How to make valued contributions to programme management teams, whether in advisory, support or leading capacities
Everything needed to pass the official MSP Practitioner exam
I really enjoyed it
I really enjoyed it - great content packed in very good form: videos are short (1-2min per topic) and to the point, so you can easily go back; quizzes let you test your knowledge along the way; nice handouts help to review key items when needed.
Plus the good e-learning support team is extremely responsive.
Quick and responsive customer service.
Quick and responsive customer service.
Best Quality, Content and Price
Great content and platform. The video learning mixed with interactive modules is modern, easy to understand and mobile friendly. Not just a slide deck with voiceover. Hands down the best online training in terms of quality and for the price, an absolute no-brainer.
Excellent so far with a broad selection of courses
Excellent course and support.
The content is really good
The content is really good. The form could certainly be improved- it does not seem to be natively built inside good elearning platform (eg like ITIL V4 training) but rather embedded inside. Which means a large chunk of the screen is taken by controls, menu's etc and less than half of the screen is used for the actual content.
Accredited by PeopleCert
14+ hours of course material
FREE exam voucher
Instant 6 months access
Quizzes and revision modules
Increase your earning potential by up to 25%
Fully mobile compatible
Module 1: Principles and Governance Overview
Module 1 covers the key concepts relating to the principles, governance themes and transformational flow of MSP, and how they relate to each other. It goes through the drivers that cause organizations to initiate change programs, the areas that may be affected by changes and the different impacts that a program can have. Finally, it covers the program information baselines and the reasons why business alignment is important.
By the end of the module, students should be able to identify if a change initiative should be managed as a program or project. They should also have a clear understanding of how each role contributes to program governance through a program’s lifecycle.
Module 2: Organization and the Programme Office
Module 2 examines the key concepts relating to the governance theme of ‘Organization’, together with the ‘Programme Office (PO)’.
It also identifies the key attributes and activities developed by the members of a program and covers the transformational flow activities associated with the Organization theme.
Module 3: Vision
Module 3 covers the governance theme of ‘Vision’ and goes through the reasons why making major changes to a vision statement should be avoided.
It specifies which activities and roles are involved in the transformational flow, as well as those used for the development and maintenance of vision statements.
Module 4: Leadership and Stakeholder Engagement
This module describes the steps of the stakeholder engagement cycle. It covers the typical contents and factors which must be considered for:
The stakeholder engagement strategy
The stakeholder map
The program communications plan
Business change management
The influence/interest matrix
It also outlines the major roles involved in stakeholder engagement, as well as their respective responsibilities, and describes the transformational flow activities associated with the governance theme of ‘Leadership and Stakeholder Engagement’.
Module 5: Benefits Management
Module 5 is dedicated to the governance theme of ‘Benefits Management’. It covers the drivers for Benefits Management and benefits categorization, including:
The ‘3 Es’ of categorization by value
KPIs and benefit measurements
The differences between cashable and non-cashable benefits
Types of corporate objectives which benefits may support
Level of risk
It also describes the typical contents and/ or format of:
Benefits management strategies
Benefits realization plans
Lastly, this module identifies specific roles and responsibilities and goes through the transformational flow activities associated with the governance theme of Benefits Management.
Module 6: Blueprint Design and Delivery
Module 6 covers the governance theme of ‘Blueprint Design and Delivery’. It covers the theme’s main characteristics, such as the nature of collaboration between Blueprint Design and Delivery, the other governance themes and the documents with which it should be aligned.
The module describes the purpose of ‘options analysis’ and the factors which need to be considered when arranging solutions into projects, tranches and workstreams.
Finally, it covers the transformational flow activities associated with Blueprint Design and Delivery, as well as the specific roles and responsibilities within the theme.
Module 7: Planning and Control
Module 7 covers the key concepts relating to the governance theme of ‘Planning and Control’, with careful attention to:
Monitoring and controlling strategy
The program plan and project plan
The projects dossier and project briefs
The resource management plan and resource management strategy
The benefit profiles and benefits realization plan
To conclude, it describes how each role should apply the guidance provided by the ‘Planning and Control’ theme throughout the life of a program, and identifies transformational flow activities associated with the theme.
Module 8: Risk and Issue Management
Module 8 covers the governance theme of ‘Risk and Issue Management’. It gives special attention to the purpose of the principles of program risk management, the principal areas of risk, and the issues found in each of the four organizational perspectives.
It goes into detail about the:
Issue register and issue management strategy progress report (risk and issue)
Risk management strategy
Risk evaluation techniques and how to calculate expected value
Risk management framework and cycle
Issue management framework and cycle
Configuration management steps and the basic steps of change control
Probability impact grids and summary risk profile
Additionally, the module describes risk appetite, risk tolerance thresholds and the characteristics of early warning indicators.
Lastly, it makes a distinction between risks and issues from each perspective and determines how each role should apply the guidance provided by the Risk and Issue Management theme throughout the life of a program.
Module 9: Business Case
Module 9 is dedicated to the ‘Business Case’ theme.
During this module, learners will discover more about the relationships that exist between a business case and the principles of MSP. Students will also learn what is involved in managing a business case.
The module also covers the ‘programme information’ (documents) that need to be reviewed following any significant changes to a business case. It then draws a link between a program’s business case and the business cases of its various projects.
Additionally, the module goes through the concept and use of the net benefit line, determines how each role should apply the guidance provided by the Business Case theme and, lastly, describes the transformational flow activities associated with the theme.
Module 10: Quality and Assurance Management
Module 10 covers the key concepts around the ‘Quality and Assurance Management’ theme, with specific attention to:
The information management plan and information management strategy
The quality and assurance plan and quality and assurance strategy
The module defines the characteristics of the techniques that may be used to help ensure that a program is being delivered optimally, and specifies the different purposes of health checks and maturity assessments.
It goes on to cover the evolution of information baselines and the critical success factors that underpin successful information management systems. Lastly, it identifies the major roles, responsibilities and transformational flow activities associated with the Quality and Assurance Management theme.
Module 11: Transformational Flow
This last module covers the key concepts relating to the transformational flow and its six processes, together with their specific inputs, activities and outputs. It classifies the roles, accountabilities and responsibilities for each one of the processes and identifies appropriate information for inclusion in the:
Program preparation plan
Program definition document
To conclude, it describes the formal approvals required during the life of a program and analyzes the reasons for program closure.
Module 12: MSP Practitioner Recap
Module 12 helps students learn to put into practice all that has been covered so far.
We offer two complete Axelos MSP Practitioner exams, with answer keys and detailed feedback for each question to help students prepare for the official exam. Before taking the mock test, learners are advised to look over the exam tips and guidance.
Exams / Assessments
To earn your MSP Practitioner certification, you will need to successfully pass the official MSP Practitioner examination. To be eligible to sit the exam, you must first gain your MSP Foundation certification.
To support you with your preparations, this course contains a practice exam to simulate the conditions of the real thing. If there are any points in the course which you are struggling with, you may also contact a member of the support team for assistance.
You can take the exam online (virtually) using a service provided by PeopleCert.
Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.
What you need to know about the exam:
All questions are multiple choice
Open book (only official hard copies of the Managing Successful Programmes Guide will be allowed. Printed PDF copies and digital copies stored on electronic devices will not be permitted in exam environments)
Students may use annotated or tabulated hard copies in the exam. However, these copies may not contain additional loose papers or notes
There are 8 questions, with a total of 80 marks available
40 marks are required to pass (50%)
Candidates will have two and a half hours (150 minutes) to complete the exam, with no additional reading time