MSP® Practitioner eLearning - $659 (incl. exam voucher)

Learning Objectives

Module 1 covers the key concepts relating to the principles, governance themes and transformational flow of MSP, and how they relate to each other. It goes through the drivers that cause organizations to initiate change programs, the areas that may be affected by changes and the different impacts that a program can have. Finally, it covers the program information baselines and the reasons why business alignment is important.

By the end of the module, students should be able to identify if a change initiative should be managed as a program or project. They should also have a clear understanding of how each role contributes to program governance through a program’s lifecycle.

Learning Objectives

Module 2 examines the key concepts relating to the governance theme of ‘Organization’, together with the ‘Programme Office (PO)’.

It also identifies the key attributes and activities developed by the members of a program and covers the transformational flow activities associated with the Organization theme.

Learning Objectives

Module 3 covers the governance theme of ‘Vision’ and goes through the reasons why making major changes to a vision statement should be avoided.

It specifies which activities and roles are involved in the transformational flow, as well as those used for the development and maintenance of vision statements.

Learning Objectives

This module describes the steps of the stakeholder engagement cycle. It covers the typical contents and factors which must be considered for:

The stakeholder engagement strategy
Stakeholder management
The stakeholder map
The program communications plan
Business change management
The influence/interest matrix

It also outlines the major roles involved in stakeholder engagement, as well as their respective responsibilities, and describes the transformational flow activities associated with the governance theme of ‘Leadership and Stakeholder Engagement’.

Learning Objectives

Module 5 is dedicated to the governance theme of ‘Benefits Management’. It covers the drivers for Benefits Management and benefits categorization, including:

The ‘3 Es’ of categorization by value
KPIs and benefit measurements
Financial impacts
The differences between cashable and non-cashable benefits
Types of corporate objectives which benefits may support
Stakeholder impact
Timeline
Level of risk

It also describes the typical contents and/ or format of:

Benefits management strategies
Benefits maps
Benefit profiles
Benefits realization plans

Lastly, this module identifies specific roles and responsibilities and goes through the transformational flow activities associated with the governance theme of Benefits Management.

Learning Objectives

Module 6 covers the governance theme of ‘Blueprint Design and Delivery’. It covers the theme’s main characteristics, such as the nature of collaboration between Blueprint Design and Delivery, the other governance themes and the documents with which it should be aligned.

The module describes the purpose of ‘options analysis’ and the factors which need to be considered when arranging solutions into projects, tranches and workstreams.

Finally, it covers the transformational flow activities associated with Blueprint Design and Delivery, as well as the specific roles and responsibilities within the theme.

Learning Objectives

Module 7 covers the key concepts relating to the governance theme of ‘Planning and Control’, with careful attention to:

Monitoring and controlling strategy
The program plan and project plan
The projects dossier and project briefs
The resource management plan and resource management strategy
The benefit profiles and benefits realization plan

To conclude, it describes how each role should apply the guidance provided by the ‘Planning and Control’ theme throughout the life of a program, and identifies transformational flow activities associated with the theme.

Learning Objectives

Module 8 covers the governance theme of ‘Risk and Issue Management’. It gives special attention to the purpose of the principles of program risk management, the principal areas of risk, and the issues found in each of the four organizational perspectives.

It goes into detail about the:

Issue register and issue management strategy progress report (risk and issue)
Risk management strategy
Risk register
Risk evaluation techniques and how to calculate expected value
Risk management framework and cycle
Issue management framework and cycle
Configuration management steps and the basic steps of change control
Probability impact grids and summary risk profile

Additionally, the module describes risk appetite, risk tolerance thresholds and the characteristics of early warning indicators.

Lastly, it makes a distinction between risks and issues from each perspective and determines how each role should apply the guidance provided by the Risk and Issue Management theme throughout the life of a program.

Learning Objectives

Module 9 is dedicated to the ‘Business Case’ theme.

During this module, learners will discover more about the relationships that exist between a business case and the principles of MSP. Students will also learn what is involved in managing a business case.

The module also covers the ‘programme information’ (documents) that need to be reviewed following any significant changes to a business case. It then draws a link between a program’s business case and the business cases of its various projects.

Additionally, the module goes through the concept and use of the net benefit line, determines how each role should apply the guidance provided by the Business Case theme and, lastly, describes the transformational flow activities associated with the theme.

Learning Objectives

Module 10 covers the key concepts around the ‘Quality and Assurance Management’ theme, with specific attention to:

The information management plan and information management strategy
The quality and assurance plan and quality and assurance strategy

The module defines the characteristics of the techniques that may be used to help ensure that a program is being delivered optimally, and specifies the different purposes of health checks and maturity assessments.

It goes on to cover the evolution of information baselines and the critical success factors that underpin successful information management systems. Lastly, it identifies the major roles, responsibilities and transformational flow activities associated with the Quality and Assurance Management theme.

Learning Objectives

This last module covers the key concepts relating to the transformational flow and its six processes, together with their specific inputs, activities and outputs. It classifies the roles, accountabilities and responsibilities for each one of the processes and identifies appropriate information for inclusion in the:

Program mandate
Program brief
Program preparation plan
Program definition document
Project briefs

To conclude, it describes the formal approvals required during the life of a program and analyzes the reasons for program closure.

Learning Objectives

Module 12 helps students learn to put into practice all that has been covered so far.

We offer two complete Axelos MSP Practitioner exams, with answer keys and detailed feedback for each question to help students prepare for the official exam. Before taking the mock test, learners are advised to look over the exam tips and guidance.