MSP® Practitioner eLearning - $649 (with exam)


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Key Features

  • Fully accredited training course

  • FREE exam vouchers

  • Exam Pledge (FREE resit) - T&Cs apply

  • 95% average first time pass rate

  • 6 months access

  • 14+ hours of course material

  • Exam simulator & revision modules

  • Increase your earning potential by 25%

  • Expert tutor support

  • Fully mobile compatible

Course Overview - Try a Free Module

MSP® Practitioner

This course builds on the content covered in MSP Foundation (level 1). Students will come to understand MSP well enough to be able to adapt and apply it in practice, allowing them to make invaluable contributions to programme management teams. This can include assisting teams in managerial, leadership, advisory or support roles in an MSP environment.

Students will receive everything needed to pass the MSP Practitioner examination. Passing MSP Foundation is a prerequisite for taking this exam. At the end of the course, students can take part in a practice exam and upon successful completion, request a FREE exam voucher to take the official MSP Practitioner examination.

Why take this course?

Managing Successful Programmes (MSP) is a widely acclaimed programme management methodology. It offers a highly flexible approach which breaks programmes down into well-clarified projects, making it easier for practitioners to ensure that their work can support high-priority business objectives.

This course is designed to fully equip you to pass the MSP Practitioner examination and provides everything you need to take the next step following MSP Foundation. You will learn to create, apply and amend MSP strategies for individual programmes, allowing you to make significant contributions to programme management within your organization.

One of the biggest advantages of using MSP is its flexibility. MSP project management has been applied by professionals the world over in a variety of different industries. It can also be used regardless of a programme’s purpose, with practitioners having used MSP for risk management, change management, boosting the value of customer experiences and much more. Whatever your programme may be, MSP can ensure that you meet your objectives within budget, on time and with maximized quality.

Students who take this course will learn:

  • All examinable content for the MSP Practitioner exam

  • How to explain and apply MSP principles, themes and transformational flow processes

  • The relationship between the MSP principles, themes and transformational flow processes

  • How to adapt and apply MSP for given scenarios and programmes

  • How to make valued contributions to programme management teams, whether in advisory, support or leading capacities

  • Everything needed to pass the official MSP Practitioner exam


Claudine Peet - Project & Change Management Expert, Author, Training Consultant, Good e-Learning Ambassador

Claudine Peet

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  Good e-Learning courses provide a holistic approach to learning - with very clear instructional videos, excellent scenarios and examination simulations which provide the learner with everything they need to prepare for and be successful in the examination  

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Course Syllabus - Download the Datasheet

Module 1: Principles and Governance Overview

Learning Objectives

Module 1 covers the key concepts relating to the principles, governance themes and transformational flow of MSP, and how they relate to each other. It goes through the drivers that cause organizations to initiate change programs, the areas that may be affected by changes and the different impacts that a program can have. Finally, it covers the program information baselines and the reasons why business alignment is important.

By the end of the module, students should be able to identify if a change initiative should be managed as a program or project. They should also have a clear understanding of how each role contributes to program governance through a program’s lifecycle.

Module 2: Organization and the Programme Office

Learning Objectives

Module 2 examines the key concepts relating to the governance theme of ‘Organization’, together with the ‘Programme Office (PO)’.

It also identifies the key attributes and activities developed by the members of a program and covers the transformational flow activities associated with the Organization theme.

Module 3: Vision

Learning Objectives

Module 3 covers the governance theme of ‘Vision’ and goes through the reasons why making major changes to a vision statement should be avoided.

It specifies which activities and roles are involved in the transformational flow, as well as those used for the development and maintenance of vision statements.

Module 4: Leadership and Stakeholder Engagement

Learning Objectives

This module describes the steps of the stakeholder engagement cycle. It covers the typical contents and factors which must be considered for:

The stakeholder engagement strategy
Stakeholder management
The stakeholder map
The program communications plan
Business change management
The influence/interest matrix

It also outlines the major roles involved in stakeholder engagement, as well as their respective responsibilities, and describes the transformational flow activities associated with the governance theme of ‘Leadership and Stakeholder Engagement’.

Module 5: Benefits Management

Learning Objectives

Module 5 is dedicated to the governance theme of ‘Benefits Management’. It covers the drivers for Benefits Management and benefits categorization, including:

The ‘3 Es’ of categorization by value
KPIs and benefit measurements
Financial impacts
The differences between cashable and non-cashable benefits
Types of corporate objectives which benefits may support
Stakeholder impact
Level of risk

It also describes the typical contents and/ or format of:

Benefits management strategies
Benefits maps
Benefit profiles
Benefits realization plans

Lastly, this module identifies specific roles and responsibilities and goes through the transformational flow activities associated with the governance theme of Benefits Management.

Module 6: Blueprint Design and Delivery

Learning Objectives

Module 6 covers the governance theme of ‘Blueprint Design and Delivery’. It covers the theme’s main characteristics, such as the nature of collaboration between Blueprint Design and Delivery, the other governance themes and the documents with which it should be aligned.

The module describes the purpose of ‘options analysis’ and the factors which need to be considered when arranging solutions into projects, tranches and workstreams.

Finally, it covers the transformational flow activities associated with Blueprint Design and Delivery, as well as the specific roles and responsibilities within the theme.

Module 7: Planning and Control

Learning Objectives

Module 7 covers the key concepts relating to the governance theme of ‘Planning and Control’, with careful attention to:

Monitoring and controlling strategy
The program plan and project plan
The projects dossier and project briefs
The resource management plan and resource management strategy
The benefit profiles and benefits realization plan

To conclude, it describes how each role should apply the guidance provided by the ‘Planning and Control’ theme throughout the life of a program, and identifies transformational flow activities associated with the theme.

Module 8: Risk and Issue Management

Learning Objectives

Module 8 covers the governance theme of ‘Risk and Issue Management’. It gives special attention to the purpose of the principles of program risk management, the principal areas of risk, and the issues found in each of the four organizational perspectives.

It goes into detail about the:

Issue register and issue management strategy progress report (risk and issue)
Risk management strategy
Risk register
Risk evaluation techniques and how to calculate expected value
Risk management framework and cycle
Issue management framework and cycle
Configuration management steps and the basic steps of change control
Probability impact grids and summary risk profile

Additionally, the module describes risk appetite, risk tolerance thresholds and the characteristics of early warning indicators.

Lastly, it makes a distinction between risks and issues from each perspective and determines how each role should apply the guidance provided by the Risk and Issue Management theme throughout the life of a program.

Module 9: Business Case

Learning Objectives

Module 9 is dedicated to the ‘Business Case’ theme.

During this module, learners will discover more about the relationships that exist between a business case and the principles of MSP. Students will also learn what is involved in managing a business case.

The module also covers the ‘programme information’ (documents) that need to be reviewed following any significant changes to a business case. It then draws a link between a program’s business case and the business cases of its various projects.

Additionally, the module goes through the concept and use of the net benefit line, determines how each role should apply the guidance provided by the Business Case theme and, lastly, describes the transformational flow activities associated with the theme.

Module 10: Quality and Assurance Management

Learning Objectives

Module 10 covers the key concepts around the ‘Quality and Assurance Management’ theme, with specific attention to:

The information management plan and information management strategy
The quality and assurance plan and quality and assurance strategy

The module defines the characteristics of the techniques that may be used to help ensure that a program is being delivered optimally, and specifies the different purposes of health checks and maturity assessments.

It goes on to cover the evolution of information baselines and the critical success factors that underpin successful information management systems. Lastly, it identifies the major roles, responsibilities and transformational flow activities associated with the Quality and Assurance Management theme.

Module 11: Transformational Flow

Learning Objectives

This last module covers the key concepts relating to the transformational flow and its six processes, together with their specific inputs, activities and outputs. It classifies the roles, accountabilities and responsibilities for each one of the processes and identifies appropriate information for inclusion in the:

Program mandate
Program brief
Program preparation plan
Program definition document
Project briefs

To conclude, it describes the formal approvals required during the life of a program and analyzes the reasons for program closure.

Practice Exam Simulators

Learning Objectives

Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official MSP Practitioner examination and offer students the questions with rationale to review the key points covered.

When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.

Exams / Assessments

To earn your MSP Practitioner certification, you will need to successfully pass the official MSP Practitioner examination. To be eligible to sit the exam, you must first gain your MSP Foundation certification.

You can take the exam online (virtually) using a service provided by PeopleCert.

This course comes with mock exams to help students prepare for the real thing, a FREE exam voucher, and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!

Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.

What you need to know about the exam:

  • All questions are multiple choice

  • Open book (only official hard copies of the Managing Successful Programmes Guide will be allowed. Printed PDF copies and digital copies stored on electronic devices will not be permitted in exam environments)

  • Students may use annotated or tabulated hard copies in the exam. However, these copies may not contain additional loose papers or notes

  • There are 8 questions, with a total of 80 marks available

  • 40 marks are required to pass (50%)

  • Candidates will have two and a half hours (150 minutes) to complete the exam, with no additional reading time

MSP® Practitioner


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