MSP® Practitioner eLearning - $679 (with exam)

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

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  It took less than 5 minutes to purchase the course. I reviewed the modules and took the exam. I scored 65 out of 70 (93%)! I credit my success to Good e-Learning!  

About this course:

Become a fully certified MSP Practitioner with the award-winning team at Good e-Learning!

Managing Successful Programmes (MSP) is a globally-recognized methodology developed by AXELOS. It offers a structured framework for breaking programs down into more manageable projects, making it easier to support high-priority business objectives. A successful MSP practitioner can even unlock greater responsibilities and higher-paying roles across a range of industries and sectors. Kickstart your MSP training today!

Who is this course aimed at?

  • Organizations wishing to adopt MSP best practices

  • Prospective and experienced program and project managers looking to become fully certified in MSP

  • Employees planning to contribute to or lead MSP program or project teams

  • Students seeking to pass the MSP Practitioner exam

What will you learn by taking this course?

  • How to create and tailor MSP frameworks for individual organizations

  • How to apply MSP Principles and Governance Themes at a strategic level in different scenarios

  • The concepts, inputs, activities, and outputs of MSP Transformational Flow

  • How to make a valued contribution to program management teams, whether in the context of support, organization, advising, managing, or leading

  • Everything needed to pass the official MSP Practitioner exam

Why should you take this course?

  • Managing Successful Programmes (MSP) is a highly respected and widely recognized methodology for program and project management

  • Good e-Learning is an award-winning online training provider

  • The course comes with interactive slides, instructor-led videos, and other online training assets created alongside highly experienced subject matter experts and MSP practitioners

  • The course features a practice exam simulator as well as regular module knowledge

  • We offer each student 6 months access and a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

Module 1: Principles and Governance Overview

Learning Objectives

Module 1 covers the key concepts relating to the principles, governance themes and transformational flow of MSP, and how they relate to each other. It goes through the drivers that cause organizations to initiate change programs, the areas that may be affected by changes and the different impacts that a program can have. Finally, it covers the program information baselines and the reasons why business alignment is important.

By the end of the module, students should be able to identify if a change initiative should be managed as a program or project. They should also have a clear understanding of how each role contributes to program governance through a program’s lifecycle.

Module 2: Organization and the Programme Office

Learning Objectives

Module 2 examines the key concepts relating to the governance theme of ‘Organization’, together with the ‘Programme Office (PO)’.

It also identifies the key attributes and activities developed by the members of a program and covers the transformational flow activities associated with the Organization theme.

Module 3: Vision

Learning Objectives

Module 3 covers the governance theme of ‘Vision’ and goes through the reasons why making major changes to a vision statement should be avoided.

It specifies which activities and roles are involved in the transformational flow, as well as those used for the development and maintenance of vision statements.

Module 4: Leadership and Stakeholder Engagement

Learning Objectives

This module describes the steps of the stakeholder engagement cycle. It covers the typical contents and factors which must be considered for:

The stakeholder engagement strategy
Stakeholder management
The stakeholder map
The program communications plan
Business change management
The influence/interest matrix

It also outlines the major roles involved in stakeholder engagement, as well as their respective responsibilities, and describes the transformational flow activities associated with the governance theme of ‘Leadership and Stakeholder Engagement’.

Module 5: Benefits Management

Learning Objectives

Module 5 is dedicated to the governance theme of ‘Benefits Management’. It covers the drivers for Benefits Management and benefits categorization, including:

The ‘3 Es’ of categorization by value
KPIs and benefit measurements
Financial impacts
The differences between cashable and non-cashable benefits
Types of corporate objectives which benefits may support
Stakeholder impact
Level of risk

It also describes the typical contents and/ or format of:

Benefits management strategies
Benefits maps
Benefit profiles
Benefits realization plans

Lastly, this module identifies specific roles and responsibilities and goes through the transformational flow activities associated with the governance theme of Benefits Management.

Module 6: Blueprint Design and Delivery

Learning Objectives

Module 6 covers the governance theme of ‘Blueprint Design and Delivery’. It covers the theme’s main characteristics, such as the nature of collaboration between Blueprint Design and Delivery, the other governance themes and the documents with which it should be aligned.

The module describes the purpose of ‘options analysis’ and the factors which need to be considered when arranging solutions into projects, tranches and workstreams.

Finally, it covers the transformational flow activities associated with Blueprint Design and Delivery, as well as the specific roles and responsibilities within the theme.

Module 7: Planning and Control

Learning Objectives

Module 7 covers the key concepts relating to the governance theme of ‘Planning and Control’, with careful attention to:

Monitoring and controlling strategy
The program plan and project plan
The projects dossier and project briefs
The resource management plan and resource management strategy
The benefit profiles and benefits realization plan

To conclude, it describes how each role should apply the guidance provided by the ‘Planning and Control’ theme throughout the life of a program, and identifies transformational flow activities associated with the theme.

Module 8: Risk and Issue Management

Learning Objectives

Module 8 covers the governance theme of ‘Risk and Issue Management’. It gives special attention to the purpose of the principles of program risk management, the principal areas of risk, and the issues found in each of the four organizational perspectives.

It goes into detail about the:

Issue register and issue management strategy progress report (risk and issue)
Risk management strategy
Risk register
Risk evaluation techniques and how to calculate expected value
Risk management framework and cycle
Issue management framework and cycle
Configuration management steps and the basic steps of change control
Probability impact grids and summary risk profile

Additionally, the module describes risk appetite, risk tolerance thresholds and the characteristics of early warning indicators.

Lastly, it makes a distinction between risks and issues from each perspective and determines how each role should apply the guidance provided by the Risk and Issue Management theme throughout the life of a program.

Module 9: Business Case

Learning Objectives

Module 9 is dedicated to the ‘Business Case’ theme.

During this module, learners will discover more about the relationships that exist between a business case and the principles of MSP. Students will also learn what is involved in managing a business case.

The module also covers the ‘programme information’ (documents) that need to be reviewed following any significant changes to a business case. It then draws a link between a program’s business case and the business cases of its various projects.

Additionally, the module goes through the concept and use of the net benefit line, determines how each role should apply the guidance provided by the Business Case theme and, lastly, describes the transformational flow activities associated with the theme.

Module 10: Quality and Assurance Management

Learning Objectives

Module 10 covers the key concepts around the ‘Quality and Assurance Management’ theme, with specific attention to:

The information management plan and information management strategy
The quality and assurance plan and quality and assurance strategy

The module defines the characteristics of the techniques that may be used to help ensure that a program is being delivered optimally, and specifies the different purposes of health checks and maturity assessments.

It goes on to cover the evolution of information baselines and the critical success factors that underpin successful information management systems. Lastly, it identifies the major roles, responsibilities and transformational flow activities associated with the Quality and Assurance Management theme.

Module 11: Transformational Flow

Learning Objectives

This last module covers the key concepts relating to the transformational flow and its six processes, together with their specific inputs, activities and outputs. It classifies the roles, accountabilities and responsibilities for each one of the processes and identifies appropriate information for inclusion in the:

Program mandate
Program brief
Program preparation plan
Program definition document
Project briefs

To conclude, it describes the formal approvals required during the life of a program and analyzes the reasons for program closure.

Practice Exam Simulators

Learning Objectives

Here, we offer students the chance to put into practice what they have learned so far. These exams are designed to simulate the official MSP Practitioner examination and offer students the questions with rationale to review the key points covered.

When you feel you are ready to sit the exam, simply contact Good e-Learning to request your FREE exam voucher.

To earn your MSP Practitioner certification, you will need to successfully pass the official MSP Practitioner examination. To be eligible to sit the exam, you must first gain your MSP Foundation certification.

You can take the exam online (virtually) using a service provided by PeopleCert.

This course comes with mock exams to help students prepare for the real thing, a FREE exam voucher, and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!

Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.

When you are ready to use your free exam voucher, simply contact Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the course access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.

MSP Practitioner exam:

  • Objective testing

  • Open book (only official hard copies of the Managing Successful Programmes Guide will be allowed. Printed PDF copies and digital copies stored on electronic devices will not be permitted in exam environments)

  • Students may use annotated or tabulated hard copies in the exam. However, these copies may not contain additional loose papers or notes

  • There are 8 questions, with a total of 80 marks available

  • 40 marks are required to pass (50%)

  • Candidates will have two and a half hours (150 minutes) to complete the exam, with no additional reading time

What is Managing Successful Programmes?

'Managing Successful Programmes (MSP)' is a program and project management framework. It offers flexible yet comprehensive best practices for planning, instigating, managing, and concluding successful programs, breaking them down into more manageable projects with clearly defined goals.

How does MSP work?

MSP works by breaking down large and complex programs into more manageable projects. It also provides non-prescriptive best practices for program management which can be used and adapted in virtually any industry, sector, or location.

What does the MSP certification path look like?

The MSP certification path starts with MSP Foundation, before moving on to MSP Practitioner and, finally, MSP Advanced Practitioner.

How can MSP benefit businesses?

MSP is flexible and adaptive enough to suit almost any organization or program. It also clarifies goals, lines of communication, and roles, enabling streamlined decision making and making it easier to complete programs on time and within budget.

Practitioners also continually assess their projects for the sake of risk management and ensuring focus.

Who can use MSP?

Due to its adaptable and non-prescriptive nature, almost any organization can use MSP. An MSP qualification can also be highly useful for aspiring or experienced project managers.

What is AXELOS?

AXELOS is a joint venture company that owns and updates several leading best practice frameworks, including MSP, AgileSHIFT, ITIL 4 and PRINCE2.

What are the prerequisites for MSP Practitioner?

In order to sit the MSP Practitioner exam, a student must first earn their MSP Foundation certification.

What do I need to know about the MSP exams?

The MSP Foundation exam is closed book and has 75 multiple-choice questions. It lasts 60 minutes (75 in countries where English is not the native language). The pass mark is 50%.

The MSP Practitioner exam is open book and has 8 questions. The exam lasts 150 minutes and the pass mark is 50%.

What other frameworks can complement MSP?

MSP can be used alongside several other frameworks, including ITIL 4 and PRINCE2.

Save 10% today with code: MSP-10


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

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Claudine Peet - Course Advisor

Leading Project & Change Management Expert, Author & Training Consultant

  Good e-Learning courses provide a holistic approach to learning - with very clear instructional videos, excellent scenarios and examination simulations which provide the learner with everything they need to prepare for and be successful in the examination  

This MSP course has a 98% 1st time pass rate and can increase your earning potential by up to 30%!  TRY A FREE TRIAL

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At Good e-Learning, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Good e-Learning course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through Good e-Learning and must have a valid order number. Please see full terms here.