Training courses for Business Process

Business Process Management (BPM) and Improvement (BPI) is now an embedded practice in all commercial organizations across every industry sector.

It’s likely that you are here because you or your organization require training to support this need.

Good e-Learning offer a leading online training course for BPMN 2.0, the de-facto notation standard for business process modeling.

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Explore Business Process in more detail:

Welcome to the online center for Business Process information and advice, free learning resources, and accredited online training courses.

For a quick overview of Business Process, what it is, and the many benefits for yourself, your team, or your organization, just watch our handy video guide! For more guides and promos, visit our free video library.

Alternatively, click and expand the tabs below to learn more about the history of Business Process, it's evolution within the business and IT industry, and how understanding and practicing it can benefit you and your organization.

  • A brief history of BPM

    • Since the invention of the Gantt chart in 1899, various methods have been devised for representing, communicating, and improving business processes. Flow charts were developed in the 1920s, Data Flow Diagrams and IDEF in the 1970s, and PERT diagrams in 1987. The term ‘business process modeling’ was first used in the 1960s and originated within the field of systems engineering.

      BPM only really started to become popular in the 1990s. Older modeling techniques had focused mainly on time and cost, but the increasing size and complexity of enterprises meant that tools were needed to understand and manage cross-functional relationships and dependencies.

      The ‘process’ increasingly became viewed as the basic unit of business activity, as the art and science of business management progressed to a more suitable method of modeling these more complex systems. Business process redesign, innovation and management methodologies were developed, in accordance with the newly favored working hypothesis - that improving processes was the best way to improving an enterprise overall.

      BPM also had a major and permanent effect on software engineering, where it formed an essential part of the specification of Business Application Systems. BPM gave rise to the conceptual framework which has since been used to support data collection, data flow analysis, process flow diagrams and reporting facilities.

      The first visual software tools for BPM came on the market in 1995. Business Process Modeling Notation (BPMN) was first released in 2004. BPMN built on UML - an earlier flow-charting modeling language - with the aim of allowing more complex process semantics whilst still remaining intuitive to business users. It has since been widely adopted, and the latest version (BPMN 2.0) was released in 2011.

  • What is Business Process Modeling?

    • Business Process Modeling (BPM) is a way of visually representing the processes of an organization, such that they can be easily analyzed, communicated, and improved.

      BPM arose out of the need to adapt processes in order to increase quality and efficiency. Analysts and managers can use BPM to develop insights and plans which often form the basis of change management programmes.

      BPMN builds on traditional flow-charting methods which are familiar to businesses, with a few advantages:

    • The meaning of the shapes and symbols is predefined.

    • It allows hierarchical modelling through the sub-process concepts. This means that you can take very large collections of interdependent processes, and shrink them onto a single page. Within that view, you can then expand all the sub-processes and see every level of detail.

    • BPMN allows you to show connections between the process and the external environment - including customers, service providers, and other internal processes, communications and message flows.

    • BPMN supports ‘events’ - which are signals that something has happened, and allows you to specify what should happen in response to these events.

  • Why choose BPMN?

    • Business Process Modeling Notation (BPMN) has long been recognized as the de-facto standard diagramming language for building business process models.

      In July 2013,BPMN 2.0 was officially recognized by ISO/IEC 19510:2013 - meaning that BPMN is secure in its status as the worldwide standard for the description of business processes.

      When choosing a modeling language, BPMN offers three distinct advantages:

    • It is the most widely recognized and used Business Modeling language.

    • It is the language used by industry-standard business modeling software such as MS Visio.

    • It is the most flexible and tried-and-tested modeling language currently available.

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