Learning ITIL Poster 56 - Information Sources for the Service Portfolio

Published: 2018-05-10

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About this Resource:

The service portfolio is a crucial resource for service management, documenting the pipeline for new or changed services, the current service catalogue, and the services which have been retired.

This poster shows the many information sources that the service portfolio draws upon, to ensure that the service provider has an understanding of all the services that it provides, the investments in those services and the strategy and objectives of each one. Here we examine each of these information sources in turn.

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