Learning ITIL Poster 68 - The Fault Tree Analysis Technique

Published: 2019-04-23

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About this Resource:

Fault tree analysis is a technique used to determine what happens as part of a sequence of events. It is used as part of availability management. Using this technique will support the design of services, but will also be helpful in the diagnosis of faults, so it is useful for both the proactive and reactive elements of availability management.

Availability management is discussed within both the ITIL Planning Protection and Optimization and ITIL Service Design courses.

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